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  1. #1
    Dennis Marks
    Guest
    When Verizon set up my new phone they gave me choices for the phone number.
    By mistake they must have enterred one of the choices before entering the
    correct one. My phone bill showed the incorrect number with a charge of $0
    and the correct number with a charge of $15 for phone number change. This
    was in addition to the $15 set up fee. I think I've got it corrected by them
    but I won't know for sure until the next bill.



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    See More: Change Phone Number Charge



  2. #2
    Will
    Guest

    Re: Change Phone Number Charge

    that sometimes happens because the billing system automatically charges
    15 for a number change and a rep has to remember to also issue a 15
    credit to cover it. happens every now and then when a rep gets too
    busy and forgets to issue the credit, but customer service is always
    great to fix the problem.




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