Can I complain?

I am a blind person, and I have a lgvx-4500 It talks some of the menues,
but not all. Why would they make a phone that would talk some of the
menues but not all? I know they could finish writing the software, but
they won't. I guess the whole thing is for getting sued, I don't know? The
phone will talk some of the menues, but not the submenues.

"Dana" <dana@panix.com> wrote
> I am a blind person, and I have a lgvx-4500 It talks some of the menues,
> but not all. Why would they make a phone that would talk some of the
> menues but not all? I know they could finish writing the software, but
> they won't. I guess the whole thing is for getting sued, I don't know? The
> phone will talk some of the menues, but not the submenues.

I am a deaf person, and I cannot hear you.

Dana wrote:
> I am a blind person, and I have a lgvx-4500 It talks some
> of the menues, but not all. Why would they make a phone
> that would talk some of the menues but not all? I know
> they could finish writing the software, but they won't. I
> guess the whole thing is for getting sued, I don't know?
> The phone will talk some of the menues, but not the
> submenues.

So if it didn't talk any of the menues that would be OK?

-Quick

You will find that the FCC and all the major carriers are working hard to
make phone service available to everyone. While not a complaint; a courtesy
note that your particular handicap is not being addressed by your carrier,
written to the FCC and copied the carrier will have more weight then you can
imagine. Ask them for help... which is different than a complaint. There
have been many improvements and headsets particularly for the hard of
hearing; and your wanting a voice operated phone for all menus, is not
unrealistic. dr
--
dr.news Better Price? (not better than you deserve, just more than you are
used to)

home of the better priced phone and service
http://free.better-price.biz
save money, buying on-line, visit the mall
http://mall.better-price.biz

"Dana" <dana@panix.com> wrote in message
news:Pine.NEB.4.63.0511172329240.4037@panix1.panix .com...
>I am a blind person, and I have a lgvx-4500 It talks some of the menues,
>but not all. Why would they make a phone that would talk some of the menues
>but not all? I know they could finish writing the software, but they won't.
>I guess the whole thing is for getting sued, I don't know? The phone will
>talk some of the menues, but not the submenues.

"Dana" <dana@panix.com> wrote in message
news:Pine.NEB.4.63.0511172329240.4037@panix1.panix .com...
>I am a blind person, and I have a lgvx-4500 It talks some of the menues,
>but not all. Why would they make a phone that would talk some of the menues
>but not all? I know they could finish writing the software, but they won't.
>I guess the whole thing is for getting sued, I don't know? The phone will
>talk some of the menues, but not the submenues.
>
Complain? NO
Ask nicely yes..
The carrier (verizon) only sells what they are supplied by associated
manufactures.
Why is it you think you can sue a company because they don't meet YOUR
desires?
Get off your high-horse and try being nice to them and see if they can/will
help you.
Talk about sueing them and don't be surprised if they totally ignore you.
Being nice goes a long way in your quest for a phone that does what you need
it to do.
Threatening and talk about sueing them, will make them brand you as an
asshole that no one
wants to help or get involved with and rightfully so.

On Sat, 19 Nov 2005 18:03:56 GMT, "Mortimer Schnurd" <Mort@aarp.com>
wrote:

>The carrier (verizon) only sells what they are supplied by associated
>manufactures.

That is a misnomer. VZW sells what they order from the manufacturers.
Their Product Marketing and Development Department sets all standards
for phones used on their network, and they are responsible for all
testing of said phones. That's why the same model phone will have
certain features disabled on VZW's network, while they work on others.

The Ghost of General Lee wrote:
> On Sat, 19 Nov 2005 18:03:56 GMT, "Mortimer Schnurd"
> <Mort@aarp.com> wrote:
>
>> The carrier (verizon) only sells what they are supplied
>> by associated manufactures.
>
> That is a misnomer. VZW sells what they order from the
> manufacturers. Their Product Marketing and Development
> Department sets all standards for phones used on their
> network, and they are responsible for all testing of said
> phones. That's why the same model phone will have
> certain features disabled on VZW's network, while they
> work on others.

This may not be exactly how it works either. I believe that
manufacturers design particular models with a particular
feature set. Phones are designed to be configurable or
customized per order. Certainly they have their larger
customer's requirements in mind. As much as possible
is done in software/firmware to accomodate this. I'm
sure there is cooperative work on future product ideas
and requirements and some phones are probably
developed primarily with a certain customer in mind but,
basically I believe it's the manufacturers that come up
with the basic products and feature set. Keep in mind
they are making products for a global market.

-Quick

On Sat, 19 Nov 2005 21:01:33 GMT, "Quick"
<quick7135-news@NOSPAMyahoo.com> wrote:

>The Ghost of General Lee wrote:
>> On Sat, 19 Nov 2005 18:03:56 GMT, "Mortimer Schnurd"
>> <Mort@aarp.com> wrote:
>>
>>> The carrier (verizon) only sells what they are supplied
>>> by associated manufactures.
>>
>> That is a misnomer. VZW sells what they order from the
>> manufacturers. Their Product Marketing and Development
>> Department sets all standards for phones used on their
>> network, and they are responsible for all testing of said
>> phones. That's why the same model phone will have
>> certain features disabled on VZW's network, while they
>> work on others.
>
>This may not be exactly how it works either. I believe that
>manufacturers design particular models with a particular
>feature set. Phones are designed to be configurable or
>customized per order. Certainly they have their larger
>customer's requirements in mind. As much as possible
>is done in software/firmware to accomodate this. I'm
>sure there is cooperative work on future product ideas
>and requirements and some phones are probably
>developed primarily with a certain customer in mind but,
>basically I believe it's the manufacturers that come up
>with the basic products and feature set. Keep in mind
>they are making products for a global market.

But the statement in question implied the carrier has no input over
the products they sell. My point is they have a significant say in
how they will work. My contacts with PM&D have told me *they* set the
requirements, and Kyocera confirmed it. They won't even fix a known
bug until PM&D tells them to do it.

The Ghost of General Lee wrote:
> On Sat, 19 Nov 2005 21:01:33 GMT, "Quick"
> <quick7135-news@NOSPAMyahoo.com> wrote:
>
>> The Ghost of General Lee wrote:
>>> On Sat, 19 Nov 2005 18:03:56 GMT, "Mortimer Schnurd"
>>> <Mort@aarp.com> wrote:
>>>
>>>> The carrier (verizon) only sells what they are supplied
>>>> by associated manufactures.
>>>
>>> That is a misnomer. VZW sells what they order from the
>>> manufacturers. Their Product Marketing and Development
>>> Department sets all standards for phones used on their
>>> network, and they are responsible for all testing of
>>> said phones. That's why the same model phone will have
>>> certain features disabled on VZW's network, while they
>>> work on others.
>>
>> This may not be exactly how it works either. I believe
>> that manufacturers design particular models with a
>> particular feature set. Phones are designed to be
>> configurable or customized per order. Certainly they
>> have their larger customer's requirements in mind. As
>> much as possible
>> is done in software/firmware to accomodate this. I'm
>> sure there is cooperative work on future product ideas
>> and requirements and some phones are probably
>> developed primarily with a certain customer in mind but,
>> basically I believe it's the manufacturers that come up
>> with the basic products and feature set. Keep in mind
>> they are making products for a global market.
>
> But the statement in question implied the carrier has no
> input over the products they sell. My point is they have
> a significant say in how they will work. My contacts
> with PM&D have told me *they* set the requirements, and
> Kyocera confirmed it. They won't even fix a known bug
> until PM&D tells them to do it.

I believe that. Although not out realm of possibility, I don't
think a carrier could go to a major manufacturer and say
"build me exactly this" unless the manufacturer thought
it would be a popular seller AND other major carriers would
want it also.

-Quick

On Sun, 20 Nov 2005 07:54:12 GMT, "Quick"
<quick7135-news@NOSPAMyahoo.com> wrote:

>The Ghost of General Lee wrote:
>> On Sat, 19 Nov 2005 21:01:33 GMT, "Quick"
>> <quick7135-news@NOSPAMyahoo.com> wrote:
>>
>>> The Ghost of General Lee wrote:
>>>> On Sat, 19 Nov 2005 18:03:56 GMT, "Mortimer Schnurd"
>>>> <Mort@aarp.com> wrote:
>>>>
>>>>> The carrier (verizon) only sells what they are supplied
>>>>> by associated manufactures.
>>>>
>>>> That is a misnomer. VZW sells what they order from the
>>>> manufacturers. Their Product Marketing and Development
>>>> Department sets all standards for phones used on their
>>>> network, and they are responsible for all testing of
>>>> said phones. That's why the same model phone will have
>>>> certain features disabled on VZW's network, while they
>>>> work on others.
>>>
>>> This may not be exactly how it works either. I believe
>>> that manufacturers design particular models with a
>>> particular feature set. Phones are designed to be
>>> configurable or customized per order. Certainly they
>>> have their larger customer's requirements in mind. As
>>> much as possible
>>> is done in software/firmware to accomodate this. I'm
>>> sure there is cooperative work on future product ideas
>>> and requirements and some phones are probably
>>> developed primarily with a certain customer in mind but,
>>> basically I believe it's the manufacturers that come up
>>> with the basic products and feature set. Keep in mind
>>> they are making products for a global market.
>>
>> But the statement in question implied the carrier has no
>> input over the products they sell. My point is they have
>> a significant say in how they will work. My contacts
>> with PM&D have told me *they* set the requirements, and
>> Kyocera confirmed it. They won't even fix a known bug
>> until PM&D tells them to do it.
>
>I believe that. Although not out realm of possibility, I don't
>think a carrier could go to a major manufacturer and say
>"build me exactly this" unless the manufacturer thought
>it would be a popular seller AND other major carriers would
>want it also.

Actually, I think the phone manufacturers make a good variety of
phones. It's VZW's fault for only cherry picking the ones *they*
want, *and* crippling features in the ones they do buy. Kyocera has
several CDMA models I wouldn't mind having, but VZW won't buy them.

The Ghost of General Lee wrote:
> On Sun, 20 Nov 2005 07:54:12 GMT, "Quick"
> <quick7135-news@NOSPAMyahoo.com> wrote:
>
>> The Ghost of General Lee wrote:
>>> On Sat, 19 Nov 2005 21:01:33 GMT, "Quick"
>>> <quick7135-news@NOSPAMyahoo.com> wrote:
>>>
>>>> The Ghost of General Lee wrote:
>>>>> On Sat, 19 Nov 2005 18:03:56 GMT, "Mortimer Schnurd"
>>>>> <Mort@aarp.com> wrote:
>>>>>
>>>>>> The carrier (verizon) only sells what they are
>>>>>> supplied by associated manufactures.
>>>>>
>>>>> That is a misnomer. VZW sells what they order from
>>>>> the manufacturers. Their Product Marketing and
>>>>> Development Department sets all standards for phones
>>>>> used on their network, and they are responsible for
>>>>> all testing of said phones. That's why the same
>>>>> model phone will have certain features disabled on
>>>>> VZW's network, while they work on others.
>>>>
>>>> This may not be exactly how it works either. I believe
>>>> that manufacturers design particular models with a
>>>> particular feature set. Phones are designed to be
>>>> configurable or customized per order. Certainly they
>>>> have their larger customer's requirements in mind. As
>>>> much as possible
>>>> is done in software/firmware to accomodate this. I'm
>>>> sure there is cooperative work on future product ideas
>>>> and requirements and some phones are probably
>>>> developed primarily with a certain customer in mind
>>>> but, basically I believe it's the manufacturers that
>>>> come up with the basic products and feature set. Keep
>>>> in mind they are making products for a global market.
>>>
>>> But the statement in question implied the carrier has no
>>> input over the products they sell. My point is they
>>> have a significant say in how they will work. My
>>> contacts with PM&D have told me *they* set the
>>> requirements, and Kyocera confirmed it. They won't
>>> even fix a known bug until PM&D tells them to do it.
>>
>> I believe that. Although not out realm of possibility, I
>> don't think a carrier could go to a major manufacturer
>> and say "build me exactly this" unless the manufacturer
>> thought
>> it would be a popular seller AND other major carriers
>> would want it also.
>
> Actually, I think the phone manufacturers make a good
> variety of phones. It's VZW's fault for only cherry
> picking the ones *they* want, *and* crippling features in
> the ones they do buy. Kyocera has several CDMA models I
> wouldn't mind having, but VZW won't buy them.

I've heard there is a bit of a riff between VZW and Kyocera at
the moment....

-Quick

On Mon, 21 Nov 2005 07:46:41 GMT, "Quick"
<quick7135-news@NOSPAMyahoo.com> wrote:

>I've heard there is a bit of a riff between VZW and Kyocera at
>the moment....

Damn, that's a shame. Any clue as to why?

The Ghost of General Lee wrote:
> On Mon, 21 Nov 2005 07:46:41 GMT, "Quick"
> <quick7135-news@NOSPAMyahoo.com> wrote:
>
>> I've heard there is a bit of a riff between VZW and
>> Kyocera at the moment....
>
> Damn, that's a shame. Any clue as to why?

Nope, no idea. Heard it from our corporate account
rep and it kinda fits in with dropping the 7135 and
only a couple of Kyoceras in the current lineup.

-Quick

Well, if you can't hear me. I am using screen read software to access the
computer. I guess you are in the dark then or a damn troll 1or the other.

On Fri, 18 Nov 2005, JL wrote:

> "Dana" <dana@panix.com> wrote
>> I am a blind person, and I have a lgvx-4500 It talks some of the menues,
>> but not all. Why would they make a phone that would talk some of the
>> menues but not all? I know they could finish writing the software, but
>> they won't. I guess the whole thing is for getting sued, I don't know? The
>> phone will talk some of the menues, but not the submenues.
>
> I am a deaf person, and I cannot hear you.
>
>
>

Get out of here you troll.

On Fri, 18 Nov 2005, Quick wrote:

> Dana wrote:
>> I am a blind person, and I have a lgvx-4500 It talks some
>> of the menues, but not all. Why would they make a phone
>> that would talk some of the menues but not all? I know
>> they could finish writing the software, but they won't. I
>> guess the whole thing is for getting sued, I don't know?
>> The phone will talk some of the menues, but not the
>> submenues.
>
> So if it didn't talk any of the menues that would be OK?
>
> -Quick
>
>
>