LG Chocolate Phone Camera Problems

I'm using my third LG chocolate phone this year as the result of various
problems they've exhibited. Each time a problem came up my local Verizon
store, in Misson Valley Shopping Center of San Diego, checked the phone,
agreed it was malfunctioning and replaced it.

This third one has another problem with the camera. After taking a
picture, the display of the same picture is cropped at the top or bottom
by a black bar. First time I went to Verizon they told me to call their
customer service to determine what the problem was. Duh! What am I
paying them for?

Then Verizon agreed that the phone was malfunctioning and offered to
replace it. They pulled out 12 phones from their stock and each
displayed the same problem. They don't know what's wrong and tell me I
should contact LG to find out what's wrong. Duh again!

Questions.
1. Anyone else seeing this strange behavior on the display of pictures
taken with the camera of the phone? Any explaination?

2. What's with Verizon customer service? Are they in financial trouble
and trying to dump their work on their customers?

Cheers,
Charlie

In article <r10Oh.97225$S%2.32421@newsfe06.phx>, Charlie wrote:

> I'm using my third LG chocolate phone this year as the result of various
> problems they've exhibited.

You should have the VZ store give you another phone model, and after
all of the Chocolates that have been broken, store management should
have no problem giving you something else

Each time a problem came up my local Verizon
> store, in Misson Valley Shopping Center of San Diego, checked the phone,
> agreed it was malfunctioning and replaced it.
>
> This third one has another problem with the camera. After taking a
> picture, the display of the same picture is cropped at the top or bottom
> by a black bar. First time I went to Verizon they told me to call their
> customer service to determine what the problem was. Duh! What am I
> paying them for?
>
> Then Verizon agreed that the phone was malfunctioning and offered to
> replace it. They pulled out 12 phones from their stock and each
> displayed the same problem. They don't know what's wrong and tell me I
> should contact LG to find out what's wrong. Duh again!
>
> Questions.
> 1. Anyone else seeing this strange behavior on the display of pictures
> taken with the camera of the phone? Any explaination?
>
> 2. What's with Verizon customer service? Are they in financial trouble
> and trying to dump their work on their customers?
>
> Cheers,
> Charlie


--
Steve Sobol, Professional Geek ** Java/VB/VC/PHP/Perl ** Linux/*BSD/Windows
Victorville, California PGP:0xE3AE35ED

It's all fun and games until someone starts a bonfire in the living room.

Is this only on a particular resolution setting? Is your phone running the latest version of software?