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Old 10-25-2007, 12:05 PM   #1
Error Code
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Re: problems with loose connector on power adaptor


"Lyne" <lyne@mindspring.com> wrote in message
news:1193329629.149174.150800@o38g2000hse.googlegr oups.com...
> We have 4 brand-new (6 weeks old) Motorola Razr phones. I am the only
> one using a car charger right now and I am having real problems with
> the vehicle power adaptor connection to the phone. (The adaptor came
> with the phone in a package from Costco.) Anyways, the connection is
> loose so the phone constantly switches back and forth from charging to
> not charging. If you pick up the phone to see what it's doing, by the
> time you put it down again it could be doing something else.
>
> I spoke to someone in customer service at Verizon and they told me
> that it is a manufacturer defect and I'm not the only one having this
> problem. I can have the phone replaced at a Verizon store, but the
> other 3 phones could still have a problem. If I decide to give up on
> the Razr completely then I will not be able to "re-get" the free car
> charger.
>
> Any thoughts? Has anyone had any contact with Motorola directly on
> this issue?
>


Is the problem in the phone's connector or the charger's?




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Old 10-25-2007, 11:38 PM   #2
Peter Pan
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Re: problems with loose connector on power adaptor


Error Code wrote:
> "Lyne" <lyne@mindspring.com> wrote in message
> news:1193329629.149174.150800@o38g2000hse.googlegr oups.com...
>> We have 4 brand-new (6 weeks old) Motorola Razr phones. I am the
>> only one using a car charger right now and I am having real problems
>> with the vehicle power adaptor connection to the phone. (The
>> adaptor came with the phone in a package from Costco.) Anyways, the
>> connection is loose so the phone constantly switches back and forth
>> from charging to not charging. If you pick up the phone to see what
>> it's doing, by the time you put it down again it could be doing
>> something else. I spoke to someone in customer service at Verizon and
>> they told me
>> that it is a manufacturer defect and I'm not the only one having this
>> problem. I can have the phone replaced at a Verizon store, but the
>> other 3 phones could still have a problem. If I decide to give up on
>> the Razr completely then I will not be able to "re-get" the free car
>> charger.
>>
>> Any thoughts? Has anyone had any contact with Motorola directly on
>> this issue?
>>

>
> Is the problem in the phone's connector or the charger's?


That's what I was wondering too.. If you have 4 phones, why not just try one
of the other ones with the car charger and know for sure if it is the phone
or the charger?


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