Recently I moved to different part of the country.
I switched my phone service just one day after my
billing period ended, because previous a customer
service rep had told me that it would be no big deal
to do wait a day or two after the end of the billing
period. One day costs almost nothing.
Well, guess what. It turned out that I didn't realize,
and they didn't tell me of course, but service for even
one day in a month incurs the full tax load of $10
per month. So my bill is not $1, it's $11! I called
up the customer service people and of course rather
than be gracious, they demanded that I pay and
the supervisor began yelling at me just because
I demanded that they take some responsibility for
their customer service person leading me to believe
I'd pay almost nothing.
Verizon is a company that gets $1 billion or more
every year in tax breaks from the Federal government,
and doesn't come anywhere near paying the required
35% tax rate as a result, and here they are
(A) not taking responsibility for their mistake and
(B) abusing me to try and get me to pay up.
(C) *and* the supervisor agreed that customer service
reps are supposed to know something about the tax
issues and are never complete unknowledgable.
Hahahahahaha...suck it up biatch. Welcome to Verizon...
<yarmfelder@yahoo.com> wrote in message
news:1114875549.657909.230920@l41g2000cwc.googlegroups.com...
> Recently I moved to different part of the country.
> I switched my phone service just one day after my
> billing period ended, because previous a customer
> service rep had told me that it would be no big deal
> to do wait a day or two after the end of the billing
> period. One day costs almost nothing.
>
> Well, guess what. It turned out that I didn't realize,
> and they didn't tell me of course, but service for even
> one day in a month incurs the full tax load of $10
> per month. So my bill is not $1, it's $11! I called
> up the customer service people and of course rather
> than be gracious, they demanded that I pay and
> the supervisor began yelling at me just because
> I demanded that they take some responsibility for
> their customer service person leading me to believe
> I'd pay almost nothing.
>
> Verizon is a company that gets $1 billion or more
> every year in tax breaks from the Federal government,
> and doesn't come anywhere near paying the required
> 35% tax rate as a result, and here they are
>
> (A) not taking responsibility for their mistake and
> (B) abusing me to try and get me to pay up.
> (C) *and* the supervisor agreed that customer service
> reps are supposed to know something about the tax
> issues and are never complete unknowledgable.
>
> Verizon sucks!
>
yarmfelder@yahoo.com wrote:
> Recently I moved to different part of the country.
> I switched my phone service just one day after my
> billing period ended, because previous a customer
> service rep had told me that it would be no big deal
> to do wait a day or two after the end of the billing
> period. One day costs almost nothing.
>
> Well, guess what. It turned out that I didn't realize,
> and they didn't tell me of course, but service for even
> one day in a month incurs the full tax load of $10
> per month. So my bill is not $1, it's $11! I called
> up the customer service people and of course rather
> than be gracious, they demanded that I pay and
> the supervisor began yelling at me just because
> I demanded that they take some responsibility for
> their customer service person leading me to believe
> I'd pay almost nothing.
>
> Verizon is a company that gets $1 billion or more
> every year in tax breaks from the Federal government,
> and doesn't come anywhere near paying the required
> 35% tax rate as a result, and here they are
>
> (A) not taking responsibility for their mistake and
> (B) abusing me to try and get me to pay up.
> (C) *and* the supervisor agreed that customer service
> reps are supposed to know something about the tax
> issues and are never complete unknowledgable.
>
> Verizon sucks!
I am a Verizon customer. Any time you switch with them if you dont do
it on your monthly cut off date you get screwed plain and simple. That
sucks and makes you not to want ANY changes. Personally Verizon is to
big for the ole britches. Write the CEO or something, I have good luck
with doing that with other companies and getting results. Good luck
yarmfelder@yahoo.com wrote:
> Recently I moved to different part of the country.
> I switched my phone service just one day after my
> billing period ended, because previous a customer
> service rep had told me that it would be no big deal
> to do wait a day or two after the end of the billing
> period. One day costs almost nothing.
>
> Well, guess what. It turned out that I didn't realize,
> and they didn't tell me of course, but service for even
> one day in a month incurs the full tax load of $10
> per month. So my bill is not $1, it's $11! I called
> up the customer service people and of course rather
> than be gracious, they demanded that I pay and
> the supervisor began yelling at me just because
> I demanded that they take some responsibility for
> their customer service person leading me to believe
> I'd pay almost nothing.
>
> Verizon is a company that gets $1 billion or more
> every year in tax breaks from the Federal government,
> and doesn't come anywhere near paying the required
> 35% tax rate as a result, and here they are
>
> (A) not taking responsibility for their mistake and
> (B) abusing me to try and get me to pay up.
> (C) *and* the supervisor agreed that customer service
> reps are supposed to know something about the tax
> issues and are never complete unknowledgable.
>
> Verizon sucks!
I am a Verizon customer. Any time you switch with them if you dont do
it on your monthly cut off date you get screwed plain and simple. That
sucks and makes you not to want ANY changes. Personally Verizon is to
big for the ole britches. Write the CEO or something, I have good luck
with doing that with other companies and getting results. Good luck
iwantthisname@gmail.com wrote:
>
> I am a Verizon customer. Any time you switch with them
> if you dont do it on your monthly cut off date you get
> screwed plain and simple.
Really? Do you know how the pro-rate is calculated?
It's not rocket science. Pictures can help. I've switched
plans inbetween billing dates 4 times now and have
never had any additional charges. 2 other times I waited
until my billing date since I had used a disproportional
amount in the beginning of the month. No problem waiting
since I planned ahead a couple of weeks.
Re: Unethical billing practice by Verizon (not necessarily)
I dropped Verizon a few days into my next billing period and was charged a
total of $3.93 - which was the prorated amount. I don't find the way they
treated me unethical in any way. Just a statement of fact of how I was
treated and how I feel.
Russell
<iwantthisname@gmail.com> wrote in message
news:1115047211.610972.77190@g14g2000cwa.googlegroups.com...
>
> yarmfelder@yahoo.com wrote:
>> Recently I moved to different part of the country.
>> I switched my phone service just one day after my
>> billing period ended, because previous a customer
>> service rep had told me that it would be no big deal
>> to do wait a day or two after the end of the billing
>> period. One day costs almost nothing.
>>
>> Well, guess what. It turned out that I didn't realize,
>> and they didn't tell me of course, but service for even
>> one day in a month incurs the full tax load of $10
>> per month. So my bill is not $1, it's $11! I called
>> up the customer service people and of course rather
>> than be gracious, they demanded that I pay and
>> the supervisor began yelling at me just because
>> I demanded that they take some responsibility for
>> their customer service person leading me to believe
>> I'd pay almost nothing.
>>
>> Verizon is a company that gets $1 billion or more
>> every year in tax breaks from the Federal government,
>> and doesn't come anywhere near paying the required
>> 35% tax rate as a result, and here they are
>>
>> (A) not taking responsibility for their mistake and
>> (B) abusing me to try and get me to pay up.
>> (C) *and* the supervisor agreed that customer service
>> reps are supposed to know something about the tax
>> issues and are never complete unknowledgable.
>>
>> Verizon sucks!
>
> I am a Verizon customer. Any time you switch with them if you dont do
> it on your monthly cut off date you get screwed plain and simple. That
> sucks and makes you not to want ANY changes. Personally Verizon is to
> big for the ole britches. Write the CEO or something, I have good luck
> with doing that with other companies and getting results. Good luck
>
iwantthisname@gmail.com wrote:
>
> I am a Verizon customer. Any time you switch with them if you dont do
> it on your monthly cut off date you get screwed plain and simple. That
> sucks and makes you not to want ANY changes. Personally Verizon is to
> big for the ole britches. Write the CEO or something, I have good luck
> with doing that with other companies and getting results. Good luck
Um...
A few Verizon CSRs have said to me, "don't switch until the first day of your
billing cycle" for just that reason, trying to prevent problems.
My current cellular carrier will take your request for a change and put it into
effect on the day the next billing cycle starts, presumably to prevent such
issues. (No, I don't use Verizon anymore, but not for that reason...)
>I dropped Verizon a few days into my next billing period and was charged a
>total of $3.93 - which was the prorated amount. I don't find the way they
>treated me unethical in any way. Just a statement of fact of how I was
>treated and how I feel.
Fine, but it's not relevant. The original poster was complaining
because VZW *didn't* prorate charges.
Incidentally, when I found a mistake in the taxes on my bill, Verizon
corrected it and gave me a retroactive credit back to when the problem
started.
>Russell
>
><iwantthisname@gmail.com> wrote in message
>news:1115047211.610972.77190@g14g2000cwa.googlegroups.com...
>>
>> yarmfelder@yahoo.com wrote:
>>> Recently I moved to different part of the country.
>>> I switched my phone service just one day after my
>>> billing period ended, because previous a customer
>>> service rep had told me that it would be no big deal
>>> to do wait a day or two after the end of the billing
>>> period. One day costs almost nothing.
>>>
>>> Well, guess what. It turned out that I didn't realize,
>>> and they didn't tell me of course, but service for even
>>> one day in a month incurs the full tax load of $10
>>> per month. So my bill is not $1, it's $11! I called
>>> up the customer service people and of course rather
>>> than be gracious, they demanded that I pay and
>>> the supervisor began yelling at me just because
>>> I demanded that they take some responsibility for
>>> their customer service person leading me to believe
>>> I'd pay almost nothing.
>>>
>>> Verizon is a company that gets $1 billion or more
>>> every year in tax breaks from the Federal government,
>>> and doesn't come anywhere near paying the required
>>> 35% tax rate as a result, and here they are
>>>
>>> (A) not taking responsibility for their mistake and
>>> (B) abusing me to try and get me to pay up.
>>> (C) *and* the supervisor agreed that customer service
>>> reps are supposed to know something about the tax
>>> issues and are never complete unknowledgable.
>>>
>>> Verizon sucks!
>>
>> I am a Verizon customer. Any time you switch with them if you dont do
>> it on your monthly cut off date you get screwed plain and simple. That
>> sucks and makes you not to want ANY changes. Personally Verizon is to
>> big for the ole britches. Write the CEO or something, I have good luck
>> with doing that with other companies and getting results. Good luck
>>
>
--
Jack Hamilton
Sacramento, California
--
<> Qui vit sans folie n'est pas si sage qu'il croit.
<> François VI, duc de La Rochefoucauld
Re: Unethical billing practice by Verizon (not necessarily)
On Mon, 02 May 2005 17:23:46 -0700, Jack Hamilton wrote:
>Fine, but it's not relevant. The original poster was complaining
>because VZW *didn't* prorate charges.
Please recheck the original message.
The original poster was talking about having to pay the full amount of taxes for the month, even though he moved out of state on the first day of the month and changed his service then. Presumably he's talking about a State tax because I don't see why an exchange of phone numbers would require a proration of federal tax any more than it requires a proration of monthly charges.
The poster was complaining because the taxing authority of his former residence wasn't prorating charges, something beyond VZW's control.
Sorry to hear. While you'll get some anal responses which will be dick heads
that will no doubtly be on Verizon's side with everything...don't listen to
them. They have very small peckers and can't give their partner's an orgasm
if they tried. I would love a supervisor trying to yell at me. I could let
loose and show the ****er that he's not the only dick head on this planet.
After they recognize me slapping their face with my johnson then will they
only realize they need to listen to their customer's.
<yarmfelder@yahoo.com> wrote in message
news:1114875549.657909.230920@l41g2000cwc.googlegroups.com...
> Recently I moved to different part of the country.
> I switched my phone service just one day after my
> billing period ended, because previous a customer
> service rep had told me that it would be no big deal
> to do wait a day or two after the end of the billing
> period. One day costs almost nothing.
>
> Well, guess what. It turned out that I didn't realize,
> and they didn't tell me of course, but service for even
> one day in a month incurs the full tax load of $10
> per month. So my bill is not $1, it's $11! I called
> up the customer service people and of course rather
> than be gracious, they demanded that I pay and
> the supervisor began yelling at me just because
> I demanded that they take some responsibility for
> their customer service person leading me to believe
> I'd pay almost nothing.
>
> Verizon is a company that gets $1 billion or more
> every year in tax breaks from the Federal government,
> and doesn't come anywhere near paying the required
> 35% tax rate as a result, and here they are
>
> (A) not taking responsibility for their mistake and
> (B) abusing me to try and get me to pay up.
> (C) *and* the supervisor agreed that customer service
> reps are supposed to know something about the tax
> issues and are never complete unknowledgable.
>
> Verizon sucks!
>
Xman wrote:
>
> Sorry to hear. While you'll get some anal responses which will be dick heads
> that will no doubtly be on Verizon's side with everything...don't listen to
> them. They have very small peckers and can't give their partner's an orgasm
> if they tried. I would love a supervisor trying to yell at me. I could let
> loose and show the ****er that he's not the only dick head on this planet.
> After they recognize me slapping their face with my johnson then will they
> only realize they need to listen to their customer's.
On Wed, 04 May 2005 17:17:14 -0600, Notan <notan@ddress.com> wrote:
>Xman wrote:
>>
>> Sorry to hear. While you'll get some anal responses which will be dick heads
>> that will no doubtly be on Verizon's side with everything...don't listen to
>> them. They have very small peckers and can't give their partner's an orgasm
>> if they tried. I would love a supervisor trying to yell at me. I could let
>> loose and show the ****er that he's not the only dick head on this planet.
>> After they recognize me slapping their face with my johnson then will they
>> only realize they need to listen to their customer's.
>
>"their partner's" what?
>
>"their customer's" what?
Yeah, well, people who spell like that generally only have enough Johnson to
slap someones nose from about two inches away.
We certainly know you are the teacher's pet that we all hated in high school
and could never remove the brown **** from your nose if you tried.
"Notan" <notan@ddress.com> wrote in message
news:427957FA.1D658923@ddress.com...
> Xman wrote:
>>
>> Sorry to hear. While you'll get some anal responses which will be dick
>> heads
>> that will no doubtly be on Verizon's side with everything...don't listen
>> to
>> them. They have very small peckers and can't give their partner's an
>> orgasm
>> if they tried. I would love a supervisor trying to yell at me. I could
>> let
>> loose and show the ****er that he's not the only dick head on this
>> planet.
>> After they recognize me slapping their face with my johnson then will
>> they
>> only realize they need to listen to their customer's.
>
> "their partner's" what?
>
> "their customer's" what?
>
> Notan
Linear Mode
