December 6th, 2005

Dialed In: Phones With Keyboards

Sr. Assoc. Ed. Grace Aquino

If you've ever entered contact info into your cell phone's address
book, you know it's a tedious task that usually involves pressing a
number on the dial pad multiple times to get the desired letter. Give
your thumbs a rest, and consider investing in a new cell phone with a
mini keyboard.

I looked at two of the latest handsets in this category: the LG VX9800
from Verizon Wireless and Samsung D307 from Cingular Wireless.

For the LG phone, Verizon offers a choice between $400 with a one-year
contract and $300 with a two-year contract. Cingular sells the Samsung
for $250 with a two-year service contract.

Of the two phones, I like the LG better despite its higher price: The
keyboard is much easier to use than Samsung's, and the phone offers a
few extras, including a 1.3-megapixel camera and a media card slot.

Some Things in Common

The two phones share a few features.

For one thing, since both provide QWERTY keyboards, they're well
suited for people who want to constantly stay in touch via text
messaging--SMS, e-mail, or instant messaging.

Both handsets support popular instant messaging clients including AOL
Instant Messenger, ICQ, MSN Messenger, and Yahoo Messenger. IM on cell
phones works pretty much the same way as it does on computers: You
sign in and send messages to your friends and coworkers. But because a
phone screen is small, you'll need to do a bit more scrolling to view
your options and to access certain settings.

If you're exchanging IMs and Web browsing on your cell phone, you'll
want a device that supports fast data networks--and both these phones
do. The LG VX9800 is compatible with Verizon's EvDO (Evolution Data
Optimized) network and the Samsung D307 works on Cingular's EDGE
(Enhanced Data for GSM Evolution) network. Cingular offers a faster
data network called Universal Mobile Telecommunications System, but it
is available in only a few U.S. cities.

Both phones handle voice commands, allowing you to dial a number in
your phone book simply by speaking the person's name. Samsung's D307
also features speech-to-text that lets you dictate a text message
instead of typing. Like many speech-recognition programs, you must
speak clearly and slowly, and you need to pause after each word. The
software recognizes grammatical errors and offers corrections.

Both phones are also compatible with add-on Bluetooth headsets for
hands-free chatting. If you're not a fan of wireless headsets but
still want the option to talk hands-free, you could use each phone's
speaker phone, although this option forgoes the incoming caller's
privacy.

Both units sport a somewhat quirky design. They work like clamshell
phones, but they're designed to be used vertically or horizontally.
How so? Keep reading.

LG VX9800's Unique Design

The LG VX9800 looks like a bulky brick of a phone. One side of the
exterior bears a small LCD screen, a five-way navigation button in the
center, and a numeric keypad. The opposite side shows the embedded
camera, and below the lens is a slider to toggle between close-up and
portrait modes.

The camera sports a horizontal orientation to mimic the look and feel
of a point-and-shoot digital camera (this is a design trait that Sony
Ericsson phones were first to offer). A dedicated button on the side
panel initiates the camera and works as a shutter button. But when I
pressed it a few times, the camera still wouldn't power up. After
reading the manual, I discovered that you must press and hold the
button for about 4 seconds in order to go into camera mode--not very
intuitive.

Though it looks like a candy bar-style phone, the LG is a clamshell.
Once you open it, you shift it horizontally to use the keyboard. In
addition to the keyboard, the interior sports tiny speakers flanking a
LCD that is larger than the one on the exterior.

Easy Keyboard

The LG VX9800's keyboard is far easier to use than the Samsung D307's.
Its key layout is nearly identical to one on a standard PC keyboard.
The main difference is that many of the symbols, such as the + sign
and the semicolon, are intertwined with some alphabet keys. Even with
this layered concept, entering symbols is a snap, thanks to the
phone's orange Sym key (equivalent to a Shift key on a standard
keyboard). However, the rounded keys are tiny. They won't suit every
user, but they worked just fine for me because my fingers are
relatively small.

For some background, this model wasn't LG Electronics' first attempt
at keyboard phones. About a year ago, it came out with the F9100,
which is available from Cingular. It's in limited distribution, and
some retailers such as Amazon.com and Radio Shack also sell it.
Overall, the F9100 has a flimsy feel, and the keyboard works only in
IM mode. In contrast, the VX9800's keyboard can be used for many
functions, including e-mail, IM, SMS, and Web browsing. Using the
phone in its open, notebook-like format, I even watched a snippet of
"The Daily Show With Jon Stewart."

You can listen to MP3s on the VX9800 as well. You could either
download them or run them off an optional Mini Secure Digital card.
This requires transferring your tunes from, say, your PC to the card.
To transfer the files, you could connect the phone to a PC via USB or
use a MiniSD card reader attached to your PC.

Compact Samsung D307

The Samsung D307 is smaller than the LG VX9800, in height and
thickness. For phone calls, you use it like any other clamshell phone.
To use the keyboard for text messaging, you open the cover
horizontally on one side. While the LCD screen is large and bright,
the keyboard is a whole different ballgame. You'll need to invest some
time to master the keys and learn which shortcuts work for what
function.

The alphabet part of the keyboard is straightforward, although the
tiny square keys are a little slippery. Navigating menus using its
various shortcut keys is very confusing as well. Part of the problem
is the keypad is designed for both vertical and horizontal modes. For
example, the numeric keypad is meant only for dialing numbers in
vertical (Cingular calls it "portrait") mode. When using the QWERTY
keyboard to type messages, the numeric keys--which include the letters
associated with each number--are still in view (though sideways),
making it difficult to find letters or symbols. Plus, the unintuitive
and layered menus on-screen contribute to the confusion.

Another big drawback: You can't use the keyboard to browse the Web,
which is a shame because such a feature would come in handy when you
want to, say, do Google searches. You can use the keyboard for SMS,
IM, notetaking, calendar entries, and addresses.

A bit of good news for Bluetooth seekers: If you want a Bluetooth
phone without a camera, the D307 is worth considering. The lack of a
camera comes in handy if your employer bans camera phones on its
premises.

For more cell phone reviews and news, visit our Info Center:
http://www.pcworld.com/resource/info...,tk,box,00.asp

Software Options

If you need an easier way to manage your contacts list on your cell
phone but don't want to buy a new, keyboard-enabled handset, you could
use your PC and syncing software (which comes with some phones). Or
you can buy a standalone program such as DataPilot or FutureDial
SnapSync. These programs let you enter information on the computer and
then transfer the data to your phone--and vice versa.

For more on DataPilot, go to the company's Web site:
http://www.datapilot.com/

Read "Two Ways to Back Up a Cell Phone Book" for a review of SnapSync:
http://www.pcworld.com/reviews/artic...,tk,box,00.asp

Have a question or comment? Write to Grace Aquino:
dialedin at pcworld.com

Read Grace Aquino's "Dialed In" columns:
http://www.pcworld.com/resource/colu...5,tk,bo,00.asp

====
"I don't care (if I get booed). I don't know any of those people. As long as my kids tell me that they love me, I'm fine. My motto is, when people talk about me, I say, 'Who are they? They're not God.' If God was out there booing me, I'd be upset."
-- Bonzi Wells, Sacramento Kings
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