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  1. #1
    usenet
    Guest
    Greetings!

    Does anyone else have this problem - when you make calls to or receive
    calls from the same number, does your phone not log in each and every
    call?

    If your phone does like mine does, it drops all but the most recent
    call, thereby not allowing you to keep track of your calls accurately to
    compare the log to the bill you get from Verizon to see if there are any
    billing errors.

    Does Verizon have any responsibility to provide phone equipment that
    keeps accurate track of calls made and received where airtime is incurred?

    LG - the company that makes the phone I have - says that their phones
    can keep track of multiple calls made to and called from a particular
    phone. But they also say that the cell phone companies like Verizon
    program some features out of phones. This might be one of the features
    that Verizon programs out.

    What do you think?



    See More: Logs of calls made/received not accurate




  2. #2
    bruceR
    Guest

    Re: Logs of calls made/received not accurate

    Well, first, I think that discussions about LG phones are probably not
    getting the response they deserve in a Motorola NG.

    Secondly, no, VZW does not have an obligation to provide you with call
    accounting hardware or software other than to ensure that their own billing
    equipment is working properly. You, of course, are free to note every call
    for later comparison.

    Motorola provides details of the last 10 calls received, last 10 calls
    placed and last 10 calls missed on many of their phones. Other brands may do
    things differently.

    Perhaps those in the LG group can tell you how to manipulate the features of
    your phone.


    usenet <[email protected]> wrote:

    > Greetings!
    >
    > Does anyone else have this problem - when you make calls to or receive
    > calls from the same number, does your phone not log in each and every
    > call?
    >
    > If your phone does like mine does, it drops all but the most recent
    > call, thereby not allowing you to keep track of your calls accurately
    > to compare the log to the bill you get from Verizon to see if there
    > are any billing errors.
    >
    > Does Verizon have any responsibility to provide phone equipment that
    > keeps accurate track of calls made and received where airtime is
    > incurred?
    > LG - the company that makes the phone I have - says that their phones
    > can keep track of multiple calls made to and called from a particular
    > phone. But they also say that the cell phone companies like Verizon
    > program some features out of phones. This might be one of the
    > features that Verizon programs out.
    >
    > What do you think?






  3. #3
    Douglas C. Neidermeyer
    Guest

    Re: Logs of calls made/received not accurate

    "usenet" <[email protected]> wrote in message
    news:[email protected]...
    > Greetings!
    >
    > Does anyone else have this problem - when you make calls to or receive
    > calls from the same number, does your phone not log in each and every
    > call?
    >
    > If your phone does like mine does, it drops all but the most recent call,
    > thereby not allowing you to keep track of your calls accurately to compare
    > the log to the bill you get from Verizon to see if there are any billing
    > errors.
    >
    > Does Verizon have any responsibility to provide phone equipment that keeps
    > accurate track of calls made and received where airtime is incurred?
    >
    > LG - the company that makes the phone I have - says that their phones can
    > keep track of multiple calls made to and called from a particular phone.
    > But they also say that the cell phone companies like Verizon program some
    > features out of phones. This might be one of the features that Verizon
    > programs out.
    >
    > What do you think?



    I think you have entirely too much free time on your hands...





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