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- 09-26-2006, 01:58 AM #1ETGuest
Hi Sir/Madam,
This is Earnest from Bangalore, India. I purchased a Sony-Ericsson
Z300i handset around 5 months ago. Just a week ago the handset started
showing problems.
While charging, though the display outside was being shown as charging,
the handset infact was not getting charged. We took the handset to the
local service centre for
Sony-Ericsson - M/s Salora international and they observed the phone
for 4 days now. They are claiming that they have replaced the mother
board and the battery and that
the phone is working fine. But, not the display outside. I am
completely disappointed by this feedback from M/s Salora. What's the
point in having a so-called "fully charged"
handset with a faulty charge-display? How on earth can we get an idea
about the charge level of the handset after a few hours? Is this the
service that a customer gets from
a service cetre of yours? For your information, I am without a handset
since the past 7 days. I appreciate a prompt reply from your end.
Thanks,
Earnest.
› See More: Sony-Ericsson Z300i - Faulty charge-display
- 09-26-2006, 02:17 AM #2ETGuest
Re: Sony-Ericsson Z300i - Faulty charge-display
By the display outside, I meant that the number of "charge-bars" shown
on the screen. In my case, it is always showing only half of the number
of bars even after long hours of charging. And this is the case even
after M/s Salora looked into it.
ET wrote:
> Hi Sir/Madam,
>
> This is Earnest from Bangalore, India. I purchased a Sony-Ericsson
> Z300i handset around 5 months ago. Just a week ago the handset started
> showing problems.
>
> While charging, though the display outside was being shown as charging,
> the handset infact was not getting charged. We took the handset to the
> local service centre for
>
> Sony-Ericsson - M/s Salora international and they observed the phone
> for 4 days now. They are claiming that they have replaced the mother
> board and the battery and that
>
> the phone is working fine. But, not the display outside. I am
> completely disappointed by this feedback from M/s Salora. What's the
> point in having a so-called "fully charged"
>
> handset with a faulty charge-display? How on earth can we get an idea
> about the charge level of the handset after a few hours? Is this the
> service that a customer gets from
>
> a service cetre of yours? For your information, I am without a handset
> since the past 7 days. I appreciate a prompt reply from your end.
>
> Thanks,
> Earnest.
- 10-03-2006, 02:02 AM #3ETGuest
Re: Sony-Ericsson Z300i - Faulty charge-display
Hey,
Got this fixed after 3 mother board changes and 3 battery changes.
Rgds,
ET
ET wrote:
> By the display outside, I meant that the number of "charge-bars" shown
> on the screen. In my case, it is always showing only half of the number
>
> of bars even after long hours of charging. And this is the case even
> after M/s Salora looked into it.
>
> ET wrote:
>
> > Hi Sir/Madam,
> >
> > This is Earnest from Bangalore, India. I purchased a Sony-Ericsson
> > Z300i handset around 5 months ago. Just a week ago the handset started
> > showing problems.
> >
> > While charging, though the display outside was being shown as charging,
> > the handset infact was not getting charged. We took the handset to the
> > local service centre for
> >
> > Sony-Ericsson - M/s Salora international and they observed the phone
> > for 4 days now. They are claiming that they have replaced the mother
> > board and the battery and that
> >
> > the phone is working fine. But, not the display outside. I am
> > completely disappointed by this feedback from M/s Salora. What's the
> > point in having a so-called "fully charged"
> >
> > handset with a faulty charge-display? How on earth can we get an idea
> > about the charge level of the handset after a few hours? Is this the
> > service that a customer gets from
> >
> > a service cetre of yours? For your information, I am without a handset
> > since the past 7 days. I appreciate a prompt reply from your end.
> >
> > Thanks,
> > Earnest.
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