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Old 09-28-2006, 11:34 AM #1
DK
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TracFone Refer A Friend Program - Complaints



I just had to go thru hell to get my free 120 minutes with their
Refer-A-Friend program.

Anyone else had problems?

I assume they often screw people when they can and I'm willing to
organize a lawsuit against them if there are several others.





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Old 09-28-2006, 12:19 PM #2
JoshIII
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Re: TracFone Refer A Friend Program - Complaints



"DK" <me@privacy.net> wrote in message..>
> I just had to go thru hell to get my free 120 minutes with their
> Refer-A-Friend program.
>
> Anyone else had problems?
>
> I assume they often screw people when they can and I'm willing to
> organize a lawsuit against them if there are several others.



JoshIII writes:
The problem with the TracFone Refer-A-Friend promotion
is lack of communication from all parties involved: the person that
gets referred *and* TracFone Refer-A-Friend department.

The TracFone user (person that sends out the referral)
has to assume the person they refer activated their new
or refurbished phone correctly, then filled
out their referral form correctly, and submitted it correctly.
Getting the person (that was referred) to message back about the
status of their activation is hard.

Most of the people I send referrals to, I never hear from
again, whether they activate or not, or activate *and* receive
their free minutes or not.

After the referral is sent, TracFone does not
communicate with either party again until the referral is
granted and emailed. If it is denied, you never hear from the
TracFone Refer-A-Friend department.

Having said all this, and if all the procedures are followed,
including sending out the referrals before the date and time of
the new activation, *and* submitting the forms back to
TracFone *correctly*, the Refer-A-Friend promotion works.
....but even then its important for the referrer and referee to keep
in touch just in case things fall through the cracks.
More often this communication loop does not even exist.

*If* the referrer and referee keep in contact throughout the
process, the system works smoothly and
is nearly fool proof. Big *If*.

I have posted some other ideas to be on the look out
for concerning the TracFone Refer-A-Friend promotion on my
website (if interested): http://pasofinosc.tripod.com

JoshIII, 28SEP06, < josh3i at hotmail . com >
Prepaid questions? Activating a TracFone soon?
Get an email referral from any TracFone user
before you activate and you'll both receive
120 free airtime minutes! Check my website
before deciding on and activating a TracFone.




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Old 09-28-2006, 02:45 PM #3
Todd Allcock
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Re: TracFone Refer A Friend Program - Complaints


At 28 Sep 2006 13:19:13 -0400 JoshIII wrote:
> The problem with the TracFone Refer-A-Friend promotion
> is lack of communication from all parties involved...: >
>
> ...but even then its important for the referrer and referee to keep
> in touch just in case things fall through the cracks.
> More often this communication loop does not even exist.


No offense, but this might be by design. There's no problem keeping in
touch with your "friend" if he/she is indeed your friend, rather than a
stranger you solicit referrals to/from via Usenet or e-mail!

> *If* the referrer and referee keep in contact throughout the
> process, the system works smoothly and
> is nearly fool proof. Big *If*.


Again, not so big if the friend is an actual friend...
>
> I have posted some other ideas to be on the look out
> for concerning the TracFone Refer-A-Friend promotion on my
> website (if interested): http://pasofinosc.tripod.com
>


Again, no offense- I'm all for "working the system" wherever possible,
but frankly you can't blame Tracfone for making the hoops hard enough to
jump through to discourage what they may feel is abuse...

--
Posted via a free Usenet account from http://www.teranews.com

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