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Old 07-02-2007, 06:56 PM #1
Paul Danter
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Getting Dropped Calls?


Stop blaming your handset for dropped calls. Handsets go through much
pre-launch testing and should work on a carriers network.

Report your dropped calls using our new Google Maps mash up at
http://www.droppedcallr.com instead! Let carriers know that there is no
excuse for dropped calls or bad call quality... let other users know
before they commit to 2/3 years!

Try http://www.droppedcallr.com today.

Thanks,

-Paul



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Old 07-04-2007, 07:04 PM #2
Dick C
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Re: Getting Dropped Calls?


Paul Danter wrote in alt.cellular

> Stop blaming your handset for dropped calls. Handsets go through much
> pre-launch testing and should work on a carriers network.


Sometimes it is the phone, sometimes it is the carrier location.
The most normal reason for dropped calls is that the person is in
an area of poor reception. And, yes, different phones have differing
reception ability.
Rather than just the simple little interface, the entire listing should
also include things like cell phone make and model, along with the signal
strength.

--
Dick #1349
"They that can give up essential liberty to obtain a little temporary safety
deserve neither liberty nor safety."
~Benjamin Franklin

Home Page: dickcr.iwarp.com
email: dickcr@comcast.net
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Old 07-11-2007, 10:58 AM #3
Paul
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Re: Getting Dropped Calls?


On 2007-07-04 17:04:34 -0700, Dick C <foo.dickcr@comcast.net> said:

> location


You are right, a phone's ability to maintain a call varies. Also, bad
reception is the simplest explanation for a dropped call, but there are
other more complex scenarios. For example in the GSM world 'cell
hand-over' (when your call is seamlessly transfered between BSU's) is
an issue and often experienced by people when driving or walking.

A carrier will test to standards (in GSM that would be GCF
certification) to allow an air-interface on their network by ensuring
that in a simulated environment a handset can perform functions like
hand-over. Often, in the real world, this is not the case.

Carrier testing often encompasses 'drive testing' where a van will
drive a pre-specified route and monitor the signal by placing voice and
data calls. However, they do not test every handset / air-interface
available so this testing is inherently flawed in finding problem areas.

I put together http://www.droppedcallr.com to allow people to have a
voice for reporting issues and at the moment, it is in a simple form.

In the next build, I'm going to update droppedcallr to also allow users
to add the make/model of their phone which should not only allow for
more relevant data to be recorded for each reported issue but also
allow better feedback on which handsets might be effected.

Regards,

-Paul
http://www.droppedcallr.com

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