How do I authenticate my Blackberry?

Just got a blackberry for my job. There is a message across the top
that reads "Authentication Required" but I don't know how to do that.

I tried calling RIM support, but just got a recording saying to call
back during normal business hours.

I does seem to me that this should be so difficult. Anybody know how
to do this?

On Jun 5, 10:17 am, Cyrus Afzali <pnsm...@lnubb.pbz> wrote:
> On Sun, 1 Jun 2008 11:22:04 -0700 (PDT),walterbyrd
>
> <walterb...@iname.com> wrote:
> >Just got a blackberry for my job. There is a message across the top
> >that reads "Authentication Required" but I don't know how to do that.
>
> >I tried calling RIM support, but just got a recording saying to call
> >back during normal business hours.
>
> >I does seem to me that this should be so difficult. Anybody know how
> >to do this?
>
> Your question is hard to answer because there are different ways a
> Blackberry can be used. Most business users have enterprise-level
> support, which means your system administrator will have to configure
> it to work with your corporate e-mail system and will be responsible
> for the activation. In contrast, a small biz owner or individual can
> set everything up themselves through their wireless carrier.
>
> I'd start with your systems department, as it appears as if they
> didn't do things they should have done before giving it to you in the
> first place.

Thank you responding. I managed to get through, but I had to wait
until regular business hours. What a pain.