It has been fantastic like any other Apple device I owned.
Furthermore, that article has so many flaws.
Saying the AT&T broadband network sucks and you have to try to take it to another carrier? Still going to be
EDGE.
Next, saying you couldn't use the $100 rebate for iTunes, wrong. I ordered 2 iTunes gift cards from Apple.com/store using my $100 rebate.
For me, it was device of the year. I do so much on the go now. The iPhone also brings you these capabilities rather reasonably. $20. As just a consumer, blackberry plans are usually more money, so the iPhone is a good way for consumers to have their email, best web on a phone (in my opinion), etc.
I wasn't the least bit dissapointed in the phone. I worried before getting it, but it all worked now.
Now I won't say that other phones are bad. Not at all. There are some very interesting phones out there. Different things work for different people.
A disappointment of the year, hardly.