Apple iPhone 4 Defect Dumping Return Fee

iPhone 4 buyers now your chance to get out of that purchase, as a Apple fan (computers) i have no bias against the Mac, but watching all you iPhone 4 buyers standing in those lines overnight and all day for what you purchased was a flawed phone. Some people who who have a iphone 4 with no problems are lucky, but as Apple owner i hang out in the Apple forums and monitor/participate in some discussions and find people very frustrated.

Right now i don't see a fix because Apple feels its a non-issue

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In a statement posted earlier today to its Web site that blamed reception problems on a flawed signal strength indicator, Apple said that buyers could return their iPhone for "a full refund" within 30 days of the purchase if they weren't satisfied.

That's a change from the company's normal policy, which demands a 10% restocking fee for returned iPhones. According to the company's Web site, Apple typically charges $19.90 for a returned 16GB iPhone 4 model, and $29.90 for a 32GB device.

In a lawsuit filed Wednesday in federal court, a pair of Maryland residents claimed that the iPhone 4 sported a defective antenna design that drops calls and can't hold a strong signal.

Complaints about call and data signal-strength problems in the new iPhone 4 surfaced within hours of the smartphone's launch last week. By the next day, Apple was acknowledging that holding the iPhone 4 can diminish the signal.

Most iPhone 4 owners commenting on Apple's own support forum denounced the explanation, with one user calling it "hooey" and "bogus.

iPhone owners can return their phones to any Apple retail store or to the company's online store for a full refund within 30 days of their purchase. For online customers, the 30-day calendar starts flipping when the iPhone is shipped, not when they receive it.

Full Article@
iPhone 4 antenna woes prompt Apple to dump return fee - Computerworld

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