1. #1
    Gio7707
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    Just got out of a previous nightmareprovider, then signed up for at&t (since a freind works at a local store) , one active phone with 2year contract (they don't do 1year) , and one existing phone not on contract.

    My daughter also used some webfeatures which costed extra $ ... However since I am a brandnew customer, isn't it possible to get some part of this astronomical bill waived (aka as courtesy write off )??

    This leaves me desperate and I understand now why most of the people go for prepaid !!
    I don't know how to proceed in order to get help !!


    See More: Got my first bill from at&t : $301.00 !!!




  2. #2
    dbb10001
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    Re: Got my first bill from at&t : $301.00 !!!

    Quote Originally Posted by Gio7707 View Post
    Just got out of a previous nightmareprovider, then signed up for at&t (since a freind works at a local store) , one active phone with 2year contract (they don't do 1year) , and one existing phone not on contract.

    My daughter also used some webfeatures which costed extra $ ... However since I am a brandnew customer, isn't it possible to get some part of this astronomical bill waived (aka as courtesy write off )??

    This leaves me desperate and I understand now why most of the people go for prepaid !!
    I don't know how to proceed in order to get help !!
    I'm sorry to hear about that giant AT&T bill--what an unfortunate way to kick off a new plan. I wanted to respond by mentioning a strategy for seriously cutting cell bills that you might find ideal. We tend to think of wireless costs as fixed, but you can tinker with your plan to optimize its features to best suit your usage and often generate significant savings in the process. I know this firsthand because I work in the consumer advocacy division of the Houston-based company Validas, where we electronically audit and subsequently reduce the average cell bill by 22 percent through our website, fixmycellbill.com (and I'll add that 22 percent equates to over $450 per year for the average user).

    You can find out for free if fixmycellbill.com can modify your plan to better suit your individual needs by going to the website. Check out Validas in the media, most recently on Fox News at myfoxtampabay.com/dpp/consumer/conlaw/lower_cell_phone_bills_072409.

    Good luck on retaking control over your wireless expenses.

    Dylan
    Consumer Advocacy, Fixmycellbill.com



  3. #3
    Gio7707
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    Re: Got my first bill from at&t : $301.00 !!!

    Thanks so much, I will use this for sure...



  4. #4
    Gio7707
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    Re: Got my first bill from at&t : $301.00 !!!

    yep, as a matter of fact one of my phone is unlocked and not bound on the contract..So probably I will use this until the problem is resolved ..

    I wish I would have listened to my wife !!



  5. #5
    camstuf
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    Re: Got my first bill from at&t : $301.00 !!!

    Call the company and raise hell till they credit the charges!!!
    If you find this post helpful, click on bottom of each post: Like l Share
    * FAQ * Search * CPF PhoneDatabase* CPF Super/\/\odette



  6. #6
    Gio7707
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    Re: Got my first bill from at&t : $301.00 !!!

    Yeah, still working on it !! Glad that I found this forum.. by the way I know there is a company called "CREDO" who would by out your contract (up to $200.00) Did anybody ever use this company ?? and what is the network associated with them ??



  7. #7
    bateraaa
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    Re: Got my first bill from at&t : $301.00 !!!

    ouch!



  8. #8
    Gio7707
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    Re: Got my first bill from at&t : $301.00 !!!

    First success :

    they took of $26.00 for my second line which is the unlocked phone not on the contract (they didn't tell me in the store they would charge me an activation fee for my own phone).

    Wow !! not even 10 %....



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    Gio7707
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    Got my first bill from at&t : $301.00 !!!

    Sorry I am a newbie and I didn't know we have a subforum for at&t , i posted this in the general provider forum and I like to copy the topic over here :

    Got my first bill from at&t : $301.00 !!!


    Just got out of a previous nightmareprovider, then signed up for at&t (since a freind works at a local store) , one active phone with 2year contract (they don't do 1year) , and one existing phone not on contract.

    My daughter also used some webfeatures which costed extra $ ... However since I am a brandnew customer, isn't it possible to get some part of this astronomical bill waived (aka as courtesy write off )??

    This leaves me desperate and I understand now why most of the people go for prepaid !!
    I don't know how to proceed in order to get help !!



  10. #10
    efparri
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    Re: Got my first bill from at&t : $301.00 !!!

    Quote Originally Posted by Gio7707 View Post
    First success :

    they took of $26.00 for my second line which is the unlocked phone not on the contract (they didn't tell me in the store they would charge me an activation fee for my own phone).

    Wow !! not even 10 %....
    The activation fee is not for the phone. It is for the voice service which is activated with a SIM card regardless as to what phone you use. You should make sure that that you have features to cover usage instead of pay per use.

    Quote Originally Posted by UniquePhones View Post
    Hey there,

    Sounds like you should unlock your handset..

    Save Money. Unlocking your mobile phone may enable dual, tri or even quad band capability, allowing you to use your mobile phone in more places around the globe at greater financial savings. An unlocked mobile phone allows you to use any SIM card on any network which, in turn, allows you to take advantage of cheaper tariffs from competing networks by opening up the option of using local service providers when you travel abroad. Being able to do this will drastically cut down on the cost of calls and text messages.
    That saves money only if one had international roaming charges. it is unlikely that a new customer would be allowed to roaming internationally during the first month.
    Last edited by efparri; 11-20-2009 at 05:16 PM. Reason: Auto-merged Double post
    Earl F. Parrish



  11. #11
    Gio7707
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    Re: Got my first bill from at&t : $301.00 !!!

    [QUOTE=efparri;1371956]The activation fee is not for the phone. It is for the voice service which is activated with a SIM card regardless as to what phone you use. You should make sure that that you have features to cover usage instead of pay per use.


    yeah, completely understand..But the question still remains why I was not informed at the store that this charge will occur.

    Look , I am not an expert as you are or many on this board, at&t must know that I am not a professional cell phone costumer, it is a brandnew account and I believe there should be a little help from at&t and let's say this "that customer could have set up the account completely different in order to save him/her at least 40 to 50% money"..I am the little guy here and they are the big corporation ,I am sure it wont hurt them to help me out with a courtesy credit, in fact it would show that this company really cares for their customers..

    I don't know if this all this makes sense but honestly , how would you react with ta first bill of over $300 ???



  12. #12
    gonesouth
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    Re: Got my first bill from at&t : $301.00 !!!

    You do not explain what the charges are for. Is it text messages? Web use? They will work with you if call and explain. I have never had a problem with AT&T. They have always worked with me with any problem that I have had. Sometimes being humble with the CSR will go a long way. Good luck.



  13. #13
    Gio7707
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    Re: Got my first bill from at&t : $301.00 !!!

    Quote Originally Posted by gonesouth View Post
    You do not explain what the charges are for. Is it text messages? Web use? They will work with you if call and explain. I have never had a problem with AT&T. They have always worked with me with any problem that I have had. Sometimes being humble with the CSR will go a long way. Good luck.
    So far they didn't work with me and the nightmare goes on :

    NEW BILL :

    Total Amount Due $463.97 ( I start having suicidal thoughts )

    Does the stimulus package cover any cell phone expenses for companies like AT&T ???

    Please somebody help me !!!



  14. #14
    Gio7707
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    Re: Got my first bill from at&t : $301.00 !!!

    UPDATE

    So far they didn't work with me and the nightmare goes on :

    NEW BILL :

    Total Amount Due $463.97 ( I start having suicidal thoughts )

    Does the stimulus package cover any cell phone expenses for companies like AT&T ???

    Please somebody help me !!!



  15. #15
    mike93
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    Re: Got my first bill from at&t : $301.00 !!!

    rtyheryr



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