I have an Audiovox 8940 phone and just got my data cable but I can't seem to install it and have my computer recognize my phone. I'm using the futuredial drivers and QSPT. So far I:

2.Installed drivers
3.Plugged in phone
-got error: "this device has failed to start, please launch trouble shooter to help fix the problem"
4. Checked Device Manager and under USB Controllers was listed Unknown Device

5.Uninstalled drivers, rebooted
6.Plugged in phone
7.Pointed Windows twords the driver, started to install
-got error: a USB drvice has malfunctioned and Windows cannot recognize it"
8. Checked Device Manager and under USB Controllers was listed Unknown Device

A few hours later I tried again using the second method and it finally worked. I used QPST to transfer a wallpaper but when I rebooted the phone, my computer tried to install drivers again and instead of recognizing it as a COM port it said it was a Unknown Device again and then I got the error about it malfunctioning. There is nothing I can do to change it. If I uninstall the Futuredial drivers or uninstall the "Unknown Device," nothing changes when I plug the phone back in.

I also have one other question. The wallpaper I transfered to my phone was 205x230 but only covered a very small part of the screen. Before, I tried to send a 1024x728 size wallpaper to my phone using vzwpix.com and that just covered over half of the screen. Is there something I'm missing because it's like my phone is taking these huge pictures and shrinking them down beyond what is necessary.

Hopefully someone has some answers, I would really like to get this working.


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