Roaming from Thailand - Problems with Optus or something

My sister's currently honeymooning in Thailand. She took her phone with
her. She can send and receive SMSes but cannot place any voice calls to
Australia. She can receive them, though.

Just wondering if there's something specific that needs to be done, or
whether it's an Optus Network issue, or what. Or whether it's related to
the Thai networks that she is using, or trying to use.

Oh, I tried to call her via VOIP (Mynetfone) but it didn't work. Had to
call via the Telstra landline or use my mobile.



--
"The world is more like it is now then it ever has before." - Eisenhower

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› See More: Roaming from Thailand - Problems with Optus or something

On Sun, 10 Jun 2007 10:12:02 +1000, Peelah Ben Arhna
<[email protected]> wrote:

>Just wondering if there's something specific that needs to be done, or
>whether it's an Optus Network issue, or what. Or whether it's related to
>the Thai networks that she is using, or trying to use.

Does she have global roaming enabled?

I have an Optus sim card, no issues at all with the four Thai GSM
networks (Orange, DTAC, AIS and GSM 1800).

"Peelah Ben Arhna" <[email protected]> wrote in message
news:[email protected]...
> My sister's currently honeymooning in Thailand. She took her phone with
> her. She can send and receive SMSes but cannot place any voice calls to
> Australia. She can receive them, though.

How is she trying to dial out?

Is she using +61xxxxxxxx?

Friend of mine had that problem in Hawaii until he used their exit code, 011
or whatever it is

"Lone Wolf" <[email protected]> wrote in message
news:[email protected]...
> On Sun, 10 Jun 2007 10:12:02 +1000, Peelah Ben Arhna
> <[email protected]> wrote:
>
>>Just wondering if there's something specific that needs to be done, or
>>whether it's an Optus Network issue, or what. Or whether it's related to
>>the Thai networks that she is using, or trying to use.
>
> Does she have global roaming enabled?

She wouldnt be able to log on OR send SMS without introam.

On Mon, 11 Jun 2007 05:29:46 GMT, "Michael J" <[email protected]> wrote:

>Friend of mine had that problem in Hawaii until he used their exit code, 011
>or whatever it is

All you need is the "+"; international access code.

On Mon, 11 Jun 2007 05:30:04 GMT, "Michael J" <[email protected]> wrote:

>She wouldnt be able to log on OR send SMS without introam.

Actually the networks in Thailand, with the exception of Orange, all
seem to use very old firmware. Quite often the sim card will register
"no network" and later will again sign on.

On Mon, 11 Jun 2007 05:30:04 GMT, "Michael J" <[email protected]> wrote:

>> Does she have global roaming enabled?
>
>She wouldnt be able to log on OR send SMS without introam.

Forgot to mention; there is a price war in Thailand, and the networks
are frequently congested.

AIS is offering calls for 1 Baht, about 4 cents in real money, and
unlimited at that.
>

Lone Wolf wrote:
> On Mon, 11 Jun 2007 05:29:46 GMT, "Michael J" <[email protected]> wrote:
>
>> Friend of mine had that problem in Hawaii until he used their exit code, 011
>> or whatever it is
>
> All you need is the "+"; international access code.

That's all you should need in any country, the + tells the local network
that you wish to place an international call, then provided you have the
country code and the rest of the number it should dial from anywhere in
the world provided you have international roaming active and there is an
agreement with the appropriate carriers.


--
The views I present are that of my own and NOT of any organisation I may
belong to.

73 de Simon, VK3XEM.
<http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>

Lone Wolf said....

> Does she have global roaming enabled?

Presumably. If romaing isn't enabled, would she be able to send and
receive SMSes?

> I have an Optus sim card, no issues at all with the four Thai GSM
> networks (Orange, DTAC, AIS and GSM 1800).

Orange wasn't listed in the available networks.

THGSM
GSM1800
THTrue
DTAC

are the only ones that she has listed.


--
"The secret to creativity is knowing how to hide your sources." - Einstein

Michael J said....

> How is she trying to dial out?
>
> Is she using +61xxxxxxxx?

Apparently she's tried all possible combos that are available to her.
But what has us tossed is that she can send and receieve SMSes, but not
make voice calls.



--
A successful man is one who makes more money than his wife can spend.

"Lone Wolf" <[email protected]> wrote in message
news:[email protected]...
> On Mon, 11 Jun 2007 05:30:04 GMT, "Michael J" <[email protected]> wrote:
>
>>She wouldnt be able to log on OR send SMS without introam.
>
> Actually the networks in Thailand, with the exception of Orange, all
> seem to use very old firmware. Quite often the sim card will register
> "no network" and later will again sign on.

Thats a local network issue.

When you log on overseas, a connection is made to your VLR/HLR in your home
country. Postive result = you get to log onto the local net.
Negative or no result = no access

Without introam product, you cannot log on

"Lone Wolf" <[email protected]> wrote in message
news[email protected]...
> On Mon, 11 Jun 2007 05:29:46 GMT, "Michael J" <[email protected]> wrote:
>
>>Friend of mine had that problem in Hawaii until he used their exit code,
>>011
>>or whatever it is
>
> All you need is the "+"; international access code.

Nope, in fact that WAS the problem, I told him to use +61 and none of the
calls worked. Even returning a call from an SMS did not work.

When he changed it to 011, it worked

Stupid yanks.

"Simon Templar" <[email protected]> wrote in message
news:[email protected]...
> Lone Wolf wrote:
>> On Mon, 11 Jun 2007 05:29:46 GMT, "Michael J" <[email protected]> wrote:
>>
>>> Friend of mine had that problem in Hawaii until he used their exit code,
>>> 011 or whatever it is
>>
>> All you need is the "+"; international access code.
>
> That's all you should need in any country, the + tells the local network
> that you wish to place an international call, then provided you have the
> country code and the rest of the number it should dial from anywhere in
> the world provided you have international roaming active and there is an
> agreement with the appropriate carriers.

Except it didnt work in Hawaii.
>
>
> --
> The views I present are that of my own and NOT of any organisation I may
> belong to.
>
> 73 de Simon, VK3XEM.
> <http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>

Michael J wrote:
> Except it didnt work in Hawaii.

Hawaii = US. Maybe your GSM900 handset couldn't lock onto a GSM850 network.


--
The views I present are that of my own and NOT of any organisation I may
belong to.

73 de Simon, VK3XEM.
<http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>

On Tue, 12 Jun 2007 21:41:57 +1000, Peelah Ben Arhna
<[email protected]> wrote:

>THTrue

Was previously Orange, sorry.