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  1. #1
    John Henderson
    Guest
    The Telstra #100# USSD service which allows pre-paid top-up,
    available balance query, credit transfer to another user, etc
    has been down for several days (since the weekend at least).
    Dialling #100# results in "Unfortunately this service is
    currently unavailable. Please try later."

    Does anyone know what's going on?

    John



    See More: Telstra #100# not working




  2. #2
    Holly Wood
    Guest

    Re: Telstra #100# not working

    I think it's fuxored, Check yuor settings!

    "John Henderson" <[email protected]> wrote in message
    news:[email protected]...
    > The Telstra #100# USSD service which allows pre-paid top-up,
    > available balance query, credit transfer to another user, etc
    > has been down for several days (since the weekend at least).
    > Dialling #100# results in "Unfortunately this service is
    > currently unavailable. Please try later."
    >
    > Does anyone know what's going on?
    >
    > John






  3. #3
    John Henderson
    Guest

    Re: Telstra #100# not working

    Holly Wood wrote:

    > I think it's fuxored, Check yuor settings!


    It's not settings. I'm using a Wavecom 1206b modem and the

    AT+CUSD=1,"#100#"

    command to initiate the USSD session. And the modem response is

    +CUSD: 2,"Unfortunately this service is currently unavailable.
    Please try later.",15

    where the "2" unambiguously means Telstra terminated the
    session, after delivering that text (GSM 07.07).

    John



  4. #4
    Adz
    Guest

    Re: Telstra #100# not working

    #100# is working fine on my 2 Next G mobiles... and has been for the
    last few days.

    Adam



    John Henderson wrote:
    > The Telstra #100# USSD service which allows pre-paid top-up,
    > available balance query, credit transfer to another user, etc
    > has been down for several days (since the weekend at least).
    > Dialling #100# results in "Unfortunately this service is
    > currently unavailable. Please try later."
    >
    > Does anyone know what's going on?
    >
    > John




  5. #5
    John Henderson
    Guest

    Re: Telstra #100# not working

    Adz wrote:

    > #100# is working fine on my 2 Next G mobiles... and has been
    > for the last few days.


    Thanks - still not working on ordinary GSM pre-paid. Is yours
    pre-paid?

    Maybe the downtime is related to an upgrade to accommodate
    pre-paid Next G.

    John



  6. #6
    Michael J
    Guest

    Re: Telstra #100# not working


    "John Henderson" <[email protected]> wrote in message
    news:[email protected]...
    > The Telstra #100# USSD service which allows pre-paid top-up,
    > available balance query, credit transfer to another user, etc
    > has been down for several days (since the weekend at least).
    > Dialling #100# results in "Unfortunately this service is
    > currently unavailable. Please try later."
    >
    > Does anyone know what's going on?


    Have you asked Customer Service?
    >
    > John






  7. #7
    Jonathan Wilson
    Guest

    Re: Telstra #100# not working

    John Henderson wrote:
    > Adz wrote:
    >
    >> #100# is working fine on my 2 Next G mobiles... and has been
    >> for the last few days.

    >
    > Thanks - still not working on ordinary GSM pre-paid. Is yours
    > pre-paid?

    I don't know what part of #100# you are using but I just tried it on my GSM
    prepaid and it printed my current balance.



  8. #8
    John Henderson
    Guest

    Re: Telstra #100# not working

    Jonathan Wilson wrote:

    > I don't know what part of #100# you are using but I just tried
    > it on my GSM prepaid and it printed my current balance.


    Thanks. I just tried another Telstra pre-paid SIM and that
    works OK. I don't know what's going on with the first SIM, but
    it used to work with #100#, has heaps of credit and time left,
    and lets me make calls.

    John




  9. #9
    John Henderson
    Guest

    Re: Telstra #100# not working

    Michael J wrote:

    > Have you asked Customer Service?


    Don't be silly - better to ask those who might know something
    first!

    John



  10. #10
    thegoons
    Guest

    Re: Telstra #100# not working

    Good to see that Telstra's customer service is still so poor that even the
    simplest of requests like this require the intervention of the Ombudsman or
    unofficial support from Telstra staff on newsgroups. Telstra should be
    threatened with having their carrier licence revoked or restricted if they
    cannot improve on their poor record. Not a thing has changed since that
    Balding kid died.

    "John Henderson" <[email protected]> wrote in message
    news:[email protected]...
    > The Telstra #100# USSD service which allows pre-paid top-up,
    > available balance query, credit transfer to another user, etc
    > has been down for several days (since the weekend at least).
    > Dialling #100# results in "Unfortunately this service is
    > currently unavailable. Please try later."
    >
    > Does anyone know what's going on?
    >
    > John




    --
    Posted via a free Usenet account from http://www.teranews.com




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