Minister's licence condition unnecessary

8 August 2007

The decision by the Minister for Communications, Helen Coonan, to issue
Telstra with a draft licence condition will make no difference to the
scheduled closure date of the CDMA network according to Executive Managing
Director Wireless, John Gonner.

"The Next GT network is Australia's largest and fastest national mobile
network. We have complete confidence the performance of the network will be
equal to or better than the old CDMA network before it closes in January
2008," John said.

"The facts speak for themselves:

a.. The Next GT network has in excess of 2000 more base stations than
the CDMA network;
b.. The Next GT network's coverage footprint now exceeds 2 million km2
(comparative size for CDMA 1.6 M km2 and AMPS 650,000 km2)
c.. Telstra already offers more than 400,000 km2 more coverage with the
Next GT network"
"Our public commitment has always been the Next GT network would be the
same or better by the end of this year, but we expect final adjustments will
be completed by mid October, more than two months ahead of that schedule,"
John said.

"The Minister's action is puzzling based on feedback from MPs to date. We
have asked them to supply details of customers in their electorates that are
having issues so that we can respond, and very few have been provided. We
have also invited members of Parliament to join us on drive surveys so they
can experience how Next GT coverage compares to CDMA and at this stage only
5 have accepted."

TCW Group Managing Director, Geoff Booth says the Government can impose a
licence condition but it makes no difference to Telstra - Next GT coverage
will be same or better than CDMA because that's our commitment to our
customers.

Responding to the Government's establishment of a 1800 number to take Next
GT network complaints, Geoff said this was also unnecessary as Telstra had
its own customer service lines where customers could actually fix problems
they might be experiencing.

"It's an unnecessary link in the chain - if customers have an issue they
need to tell us directly so we can take whatever action is necessary to
resolve their issue."

Geoff said he hoped that the Minister's latest press release was not an
effort to politicise the single most important and beneficial
telecommunications infrastructure investment that had been made in the last
decade.

"If the Government now wants to take a backward looking view, rather than
looking to the future of this nation, that would be disturbing to Telstra,
its shareholders and its customers."

---

› See More: Minister's licence condition unnecessary

Alan Parkington wrote:
> 8 August 2007
>
> The decision by the Minister for Communications, Helen Coonan, to issue
> Telstra with a draft licence condition will make no difference to the
> scheduled closure date of the CDMA network according to Executive Managing
> Director Wireless, John Gonner.
<SNIP>

What's this Tel$ta propaganda?

The people I have spoken to that are using NextG are PISSED OFF big time
because of the CRAP handsets they are forced to use! Most of them are
unsuspecting and have no idea the **** they are sold and locked into a
contract and stuck the **** they are sold that doesn't work.

The network might be OK, but until some decent handsets are available it
isn't worth ****.


--
The views I present are that of my own and NOT of any organisation I may
belong to.

73 de Simon, VK3XEM.
<http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>

In article <[email protected]>, Simon Templar <[email protected]> wrote:
>Alan Parkington wrote:
>> 8 August 2007
>>
>> The decision by the Minister for Communications, Helen Coonan, to issue
>> Telstra with a draft licence condition will make no difference to the
>> scheduled closure date of the CDMA network according to Executive Managing
>> Director Wireless, John Gonner.
><SNIP>
>
>What's this Tel$ta propaganda?
>
>The people I have spoken to that are using NextG are PISSED OFF big time
>because of the CRAP handsets they are forced to use! Most of them are

They were forced to use? I'm sorry to hear it. The hit men obviously
didn't get this far north so I'm still using my CDMA phone.

>unsuspecting and have no idea the **** they are sold and locked into a
>contract and stuck the **** they are sold that doesn't work.
>
>The network might be OK, but until some decent handsets are available it
>isn't worth ****.

And that's different from what happens with any other network?

Frankly, I'm a NextG cycnic, but I'm having trouble seeing how your
arguments are going to worry anyone who supports it.

Cheers, Phred.

--
[email protected]LID

Alan Parkington <[email protected]> wrote:

> 8 August 2007

> The decision by the Minister for Communications, Helen Coonan, to
> issue Telstra with a draft licence condition will make no difference
> to the scheduled closure date of the CDMA network according to
> Executive Managing Director Wireless, John Gonner.

Easy to blow smoke...

> "The Next GT network is Australia's largest and fastest national
> mobile network. We have complete confidence the performance of the network will be equal to or
> better than the old CDMA network before it closes in January 2008," John said.

Clearly the govt aint as confident.

> "The facts speak for themselves:

> a.. The Next GT network has in excess of 2000 more base stations than the CDMA network;

And it remains to be seen if that will see no one
with worse coverage than they got with CDMA.

> b.. The Next GT network's coverage footprint now exceeds 2 million
> km2 (comparative size for CDMA 1.6 M km2 and AMPS 650,000 km2)

And it remains to be seen if that will see no one
with worse coverage than they got with CDMA.

> c.. Telstra already offers more than 400,000 km2 more coverage with the Next GT network"

And it remains to be seen if that will see no one
with worse coverage than they got with CDMA.

> "Our public commitment has always been the Next GT network would be the same or better by the end
> of this year,

Then that license condition doesnt matter, stupid.

> but we expect final adjustments will be completed by mid October, more than two months ahead of
> that schedule," John said.

Then that license condition doesnt matter, stupid.

> "The Minister's action is puzzling based on feedback from MPs to date.

If its as good as you claim, its irrelevant, ****wit.

> We have asked them to supply details of customers in their electorates that are having issues so
> that we can respond, and very few have been provided.

Presumably they have decided that that is your problem, not theirs.

> We have also invited members of Parliament to join us on drive surveys so they can experience how
> Next GT coverage
> compares to CDMA and at this stage only 5 have accepted."

Because those are the only ones with nothing better to do with their time, stupid.

> TCW Group Managing Director, Geoff Booth says the Government can impose a licence condition but it
> makes no difference to Telstra

Then why are you whining ?

> Next GT coverage will be same or better than CDMA because that's our commitment to our customers.

And we'll see if the govt agrees that you have delivered on that.

> Responding to the Government's establishment of a 1800 number to take Next GT network complaints,
> Geoff said this was also unnecessary as Telstra had its own customer service lines where customers
> could actually fix problems they might be experiencing.

Presumably the govt wont be trying to fob the callers off, stupid.

> "It's an unnecessary link in the chain

Nope.

> if customers have an issue they need to tell us directly so we can take whatever action is
> necessary to resolve their issue."

Your problem. Its your license.

> Geoff said he hoped that the Minister's latest press release was not an effort to politicise the
> single most important and beneficial telecommunications infrastructure investment that had been
> made in the last decade.

Hope springs eternal, ****wit.

> "If the Government now wants to take a backward looking view, rather than looking to the future
> of this nation, that would be disturbing to Telstra, its shareholders and its customers."

Do the decent thing and set fire to yourself in 'protest' or sumfin.

That should produce a bit of a stir.

"Alan Parkington" <[email protected]> wrote in message
news:[email protected]...
>8 August 2007
>
> The decision by the Minister for Communications, Helen Coonan, to issue
> Telstra with a draft licence condition will make no difference to the
> scheduled closure date of the CDMA network according to Executive Managing
> Director Wireless, John Gonner.
>

How appropriate, his name. He's Gonner fix it soon?

> "The Next GT network is Australia's largest and fastest national mobile
> network. We have complete confidence the performance of the network will
> be equal to or better than the old CDMA network before it closes in
> January 2008," John said.


In that case Telstra should have nothing to worry about.


>
> "The facts speak for themselves:
>
> a.. The Next GT network has in excess of 2000 more base stations than
> the CDMA network;

Mostly in metropolitan areas ****wit.

> b.. The Next GT network's coverage footprint now exceeds 2 million km2
> (comparative size for CDMA 1.6 M km2 and AMPS 650,000 km2)

Bull****, based on number of unhappy consumers.

> c.. Telstra already offers more than 400,000 km2 more coverage with the
> Next GT network"
> "Our public commitment has always been the Next GT network would be the
> same or better by the end of this year, but we expect final adjustments
> will be completed by mid October, more than two months ahead of that
> schedule," John said.
>

Why are you already 2 months behind schedule? You have told the government
that you are not ready to be audited yet until after October.

> "The Minister's action is puzzling based on feedback from MPs to date. We
> have asked them to supply details of customers in their electorates that
> are having issues so that we can respond, and very few have been provided.
> We have also invited members of Parliament to join us on drive surveys so
> they can experience how Next GT coverage compares to CDMA and at this
> stage only 5 have accepted."
>
> TCW Group Managing Director, Geoff Booth says the Government can impose a
> licence condition but it makes no difference to Telstra - Next GT coverage
> will be same or better than CDMA because that's our commitment to our
> customers.
>
> Responding to the Government's establishment of a 1800 number to take Next
> GT network complaints, Geoff said this was also unnecessary as Telstra had
> its own customer service lines where customers could actually fix problems
> they might be experiencing.

Bull****. I have submitted blackspot reports via telephone and web in the
past, with absolutely no action forthcoming and no feedback provided. The
government knows that Telstra call centres try to fob-off callers unless
they can make a sale, and hence they have taken their own independent
action. If there is nothing wrong with Telstra's Next-G network, then it
shouldn;t matter as they will receive no complaints on this new number? lol
>
> "It's an unnecessary link in the chain - if customers have an issue they
> need to tell us directly so we can take whatever action is necessary to
> resolve their issue."
>
> Geoff said he hoped that the Minister's latest press release was not an
> effort to politicise the single most important and beneficial
> telecommunications infrastructure investment that had been made in the
> last decade.

Hey Geoff - maybe if you boss Sol hadn't pissed the government off so much,
then they would be a little more co-operative. Constant belly-aching and
whinging about regulation, insults against Howard, Coonan and ACCC, and then
taking the Minister to court certainly aint helping the situation.

>
> "If the Government now wants to take a backward looking view, rather than
> looking to the future of this nation, that would be disturbing to Telstra,
> its shareholders and its customers."
>
>
Telstra is a backward looking monolith, slowly becoming a wholesaler-only
due to poor service and ridiculous pricing.



--
Posted via a free Usenet account from http://www.teranews.com

thegoons <[email protected]> wrote:
> "Alan Parkington" <[email protected]> wrote in message
> news:[email protected]...
>> 8 August 2007
>>
>> The decision by the Minister for Communications, Helen Coonan, to
>> issue Telstra with a draft licence condition will make no difference
>> to the scheduled closure date of the CDMA network according to
>> Executive Managing Director Wireless, John Gonner.
>>
>
> How appropriate, his name. He's Gonner fix it soon?
>
>> "The Next GT network is Australia's largest and fastest national
>> mobile network. We have complete confidence the performance of the
>> network will be equal to or better than the old CDMA network before
>> it closes in January 2008," John said.
>
>
> In that case Telstra should have nothing to worry about.
>
>
>>
>> "The facts speak for themselves:
>>
>> a.. The Next GT network has in excess of 2000 more base stations
>> than the CDMA network;
>
> Mostly in metropolitan areas ****wit.
>
>> b.. The Next GT network's coverage footprint now exceeds 2
>> million km2 (comparative size for CDMA 1.6 M km2 and AMPS 650,000
>> km2)
>
> Bull****, based on number of unhappy consumers.
>
>> c.. Telstra already offers more than 400,000 km2 more coverage
>> with the Next GT network"
>> "Our public commitment has always been the Next GT network would be
>> the same or better by the end of this year, but we expect final
>> adjustments will be completed by mid October, more than two months
>> ahead of that schedule," John said.
>>
>
> Why are you already 2 months behind schedule? You have told the
> government that you are not ready to be audited yet until after
> October.
>> "The Minister's action is puzzling based on feedback from MPs to
>> date. We have asked them to supply details of customers in their
>> electorates that are having issues so that we can respond, and very
>> few have been provided. We have also invited members of Parliament
>> to join us on drive surveys so they can experience how Next GT
>> coverage compares to CDMA and at this stage only 5 have accepted."
>>
>> TCW Group Managing Director, Geoff Booth says the Government can
>> impose a licence condition but it makes no difference to Telstra -
>> Next GT coverage will be same or better than CDMA because that's our
>> commitment to our customers.
>>
>> Responding to the Government's establishment of a 1800 number to
>> take Next GT network complaints, Geoff said this was also
>> unnecessary as Telstra had its own customer service lines where
>> customers could actually fix problems they might be experiencing.
>
> Bull****. I have submitted blackspot reports via telephone and web in
> the past, with absolutely no action forthcoming and no feedback
> provided. The government knows that Telstra call centres try to
> fob-off callers unless they can make a sale, and hence they have
> taken their own independent action. If there is nothing wrong with
> Telstra's Next-G network, then it shouldn;t matter as they will
> receive no complaints on this new number? lol
>>
>> "It's an unnecessary link in the chain - if customers have an issue
>> they need to tell us directly so we can take whatever action is
>> necessary to resolve their issue."
>>
>> Geoff said he hoped that the Minister's latest press release was not
>> an effort to politicise the single most important and beneficial
>> telecommunications infrastructure investment that had been made in
>> the last decade.
>
> Hey Geoff - maybe if you boss Sol hadn't pissed the government off so
> much, then they would be a little more co-operative. Constant
> belly-aching and whinging about regulation, insults against Howard,
> Coonan and ACCC, and then taking the Minister to court certainly aint
> helping the situation.
>>
>> "If the Government now wants to take a backward looking view,
>> rather than looking to the future of this nation, that would be
>> disturbing to Telstra, its shareholders and its customers."

> Telstra is a backward looking monolith,

Mindless stuff. The NextG system aint backwards looking, ****wit.

> slowly becoming a wholesaler-

More mindless pig ignorant silly stuff. They actually wholesale
their mobile system much less than their competitors do, ****wit.

> only due to poor service and ridiculous pricing.

Have fun explaining why there is **** all telstra mobile wholesaling.

"Simon Templar" <[email protected]> wrote in message
news:[email protected]...
> Alan Parkington wrote:
>> 8 August 2007
>>
>> The decision by the Minister for Communications, Helen Coonan, to issue
>> Telstra with a draft licence condition will make no difference to the
>> scheduled closure date of the CDMA network according to Executive
>> Managing Director Wireless, John Gonner.
> <SNIP>
>
> What's this Tel$ta propaganda?

Its called "a media release"

> The people I have spoken to that are using NextG are PISSED OFF big time
> because of the CRAP handsets they are forced to use! Most of them are

Hmmm.

So they walked into a store, and signed a contract to buy a handset.

No one ASKED them to. No one FORCED them to.

You've got wankers for friends

>> a.. The Next GT network has in excess of 2000 more base stations than
>> the CDMA network;
>
> And it remains to be seen if that will see no one
> with worse coverage than they got with CDMA.

No one ever made the claim that "each individual CDMA customer will be no
worse off with a NextG connection in terms of coverage".

Telstra just said "NextG coverage will be better or equiavlent to CDMA"

They are already delivering on that with the 2.0m sq km vs 1.6m sq km reach
of NextG vs CDMA

>> "Our public commitment has always been the Next GT network would be the
>> same or better by the end of this year,
>
> Then that license condition doesnt matter, stupid.

I think its more about the Govt sticking its nose in, when not required.

>> We have asked them to supply details of customers in their electorates
>> that are having issues so that we can respond, and very few have been
>> provided.
>
> Presumably they have decided that that is your problem, not theirs.

Hardly. Considering that many wanker Telstra customers complain to the MPs
office.

>> We have also invited members of Parliament to join us on drive surveys so
>> they can experience how Next GT coverage
>> compares to CDMA and at this stage only 5 have accepted."
>
> Because those are the only ones with nothing better to do with their time,
> stupid.

No, it just shows that the Govt is blowing smoke.

>> TCW Group Managing Director, Geoff Booth says the Government can impose a
>> licence condition but it makes no difference to Telstra
>
> Then why are you whining ?

He isnt

>> Next GT coverage will be same or better than CDMA because that's our
>> commitment to our customers.
>
> And we'll see if the govt agrees that you have delivered on that.

Yep.

>> Responding to the Government's establishment of a 1800 number to take
>> Next GT network complaints, Geoff said this was also unnecessary as
>> Telstra had its own customer service lines where customers could actually
>> fix problems they might be experiencing.
>
> Presumably the govt wont be trying to fob the callers off, stupid.

Nor is Telstra.

>> "It's an unnecessary link in the chain
>
> Nope.

Yep. How is your MP going to fix a handset fault, give coverage advice or
advise where to buy a patch cable?

>> if customers have an issue they need to tell us directly so we can take
>> whatever action is necessary to resolve their issue."
>
> Your problem. Its your license.

Then the MPs and the Govt can **** off and stop trying to interfere in fault
finding

"thegoons" <[email protected]> wrote in message
news:[email protected]...
>
> "Alan Parkington" <[email protected]> wrote in message
> news:[email protected]...
>>8 August 2007
>>
>> The decision by the Minister for Communications, Helen Coonan, to issue
>> Telstra with a draft licence condition will make no difference to the
>> scheduled closure date of the CDMA network according to Executive
>> Managing Director Wireless, John Gonner.
>>
>
> How appropriate, his name. He's Gonner fix it soon?

LOL

>> "The facts speak for themselves:
>>
>> a.. The Next GT network has in excess of 2000 more base stations than
>> the CDMA network;
>
> Mostly in metropolitan areas ****wit.

Nope, obviously mostly in country areas.

I don't see any large "metropolitan" areas that had NO CDMA coverage and now
have NextG coverage, ****wit.

Go read the coverage maps

>> b.. The Next GT network's coverage footprint now exceeds 2 million km2
>> (comparative size for CDMA 1.6 M km2 and AMPS 650,000 km2)
>
> Bull****, based on number of unhappy consumers.

Huh?

These are coverage amounts, nothing to do with customers

Therre are already 2m 3G customers on Telstra, mostly on NextG. This is more
than CDMA EVER had.

>> c.. Telstra already offers more than 400,000 km2 more coverage with
>> the Next GT network"
>> "Our public commitment has always been the Next GT network would be the
>> same or better by the end of this year, but we expect final adjustments
>> will be completed by mid October, more than two months ahead of that
>> schedule," John said.
>>
> Why are you already 2 months behind schedule? You have told the government
> that you are not ready to be audited yet until after October.

Of course you cant be audited until the final build is completed. Idiot.

>> Responding to the Government's establishment of a 1800 number to take
>> Next GT network complaints, Geoff said this was also unnecessary as
>> Telstra had its own customer service lines where customers could actually
>> fix problems they might be experiencing.
>
> Bull****. I have submitted blackspot reports via telephone and web in the
> past, with absolutely no action forthcoming and no feedback provided. The

You dont require individual feedback.

Each of those locations is plotted in a Telstra database for future coverage
upgrades.

They've been plotting like that since at least 2000. Used to be done in
CARMAN but I dont think they use that anymore

Then, when they get more funds, they use YOUR feedback to determine the best
areas to receive upgrades

> government knows that Telstra call centres try to fob-off callers unless
> they can make a sale, and hence they have taken their own independent

Crap

Mobile faults now go to a SINGLE call centre which ONLY DEALS WITH MOBILE
FAULTS.

That being Stellar Adelaide and Service Advantage Townsville for After
Hours.

Service Advantage, dick, thats the FAULTS arm of Telstra

> Telstra is a backward looking monolith, slowly becoming a wholesaler-only
> due to poor service and ridiculous pricing.

NextG isnt resold, so they are moving EXACTLY in the opposite direction you
are suggesting.

You've got your glasses on upside down
>
>
>
> --
> Posted via a free Usenet account from http://www.teranews.com
>

Michael J <[email protected]> wrote

>>> a.. The Next GT network has in excess of 2000 more base stations than the CDMA network;

>> And it remains to be seen if that will see no one
>> with worse coverage than they got with CDMA.

> No one ever made the claim that "each individual CDMA customer will be no worse off with a NextG
> connection in terms of coverage".

Its those that will determine when the govt allows telstra to turn the cdma system off.

> Telstra just said "NextG coverage will be better or equiavlent to CDMA"

And now it aint up to them anymore.

> They are already delivering on that with the 2.0m sq km vs 1.6m sq km reach of NextG vs CDMA

Easy to claim. Hell of a lot harder to actually substantiate that claim.

>>> "Our public commitment has always been the Next GT network would be the same or better by the
>>> end of this year,

>> Then that license condition doesnt matter, stupid.

> I think its more about the Govt sticking its nose in, when not required.

More fool you. Its actually about no one buying
telstra's claim without independant verification.

>>> We have asked them to supply details of customers in their electorates that are having issues so
>>> that we can respond, and very few have been provided.

>> Presumably they have decided that that is your problem, not theirs.

> Hardly.

Corse it is.

> Considering that many wanker Telstra customers complain to the MPs office.

Because telstra just fobs them off.

>>> We have also invited members of Parliament to join us on drive surveys so they can experience
>>> how Next GT coverage
>>> compares to CDMA and at this stage only 5 have accepted."

>> Because those are the only ones with nothing better to do with their time, stupid.

> No, it just shows that the Govt is blowing smoke.

Pig arse it does.

>>> TCW Group Managing Director, Geoff Booth says the Government can impose a licence condition but
>>> it makes no difference to Telstra

>> Then why are you whining ?

> He isnt

Corse he is.

>>> Next GT coverage will be same or better than CDMA because that's our commitment to our
>>> customers.

>> And we'll see if the govt agrees that you have delivered on that.

> Yep.

>>> Responding to the Government's establishment of a 1800 number to
>>> take Next GT network complaints, Geoff said this was also
>>> unnecessary as Telstra had its own customer service lines where
>>> customers could actually fix problems they might be experiencing.

>> Presumably the govt wont be trying to fob the callers off, stupid.

> Nor is Telstra.

Plenty have had telstra fob them off on that.

>>> "It's an unnecessary link in the chain

>> Nope.

> Yep.

Nope.

> How is your MP going to fix a handset fault, give coverage advice or advise where to buy a patch
> cable?

They get to record who has complained and telstra
wont be able to claim that no one who complained
didnt have their problem resolved to their satisfaction.

>>> if customers have an issue they need to tell us directly so we can take whatever action is
>>> necessary to resolve their issue."

>> Your problem. Its your license.

> Then the MPs and the Govt can **** off and stop trying to interfere in fault finding

Its actually fools like the Gonner that get to **** off.

"Michael J" <[email protected]> wrote in message
news:[email protected]...

> Therre are already 2m 3G customers on Telstra, mostly on NextG. This is
> more than CDMA EVER had.

Yep & most of those are the free phones they gave to staff at the launch of
the service!

cheers,

Lance


--
// http://www.yourcommodore.com
Commodore 8 & 16 bit forums, info & more //

"Michael J" <[email protected]> wrote in message
news:[email protected]...

> Hardly. Considering that many wanker Telstra customers complain to the MPs
> office.

The same ones that pay your wage - try to be a little more respectful....

Lance


--
// http://www.yourcommodore.com
Commodore 8 & 16 bit forums, info & more //

"Michael J" <[email protected]> wrote in message
news:[email protected]...
>
> "Simon Templar" <[email protected]> wrote in message
> news:[email protected]...
>> Alan Parkington wrote:
>>> 8 August 2007
>>>
>>> The decision by the Minister for Communications, Helen Coonan, to issue
>>> Telstra with a draft licence condition will make no difference to the
>>> scheduled closure date of the CDMA network according to Executive
>>> Managing Director Wireless, John Gonner.
>> <SNIP>
>>
>> What's this Tel$ta propaganda?
>
> Its called "a media release"
>
>> The people I have spoken to that are using NextG are PISSED OFF big time
>> because of the CRAP handsets they are forced to use! Most of them are
>
> Hmmm.
>
> So they walked into a store, and signed a contract to buy a handset.
>
> No one ASKED them to. No one FORCED them to.
>
> You've got wankers for friends
>
>
>

Nope, it is an absolute disgrace that Telstra sell goods 'not as described'
and 'not of merchantable quality' (eg: ZTE crap).



--
Posted via a free Usenet account from http://www.teranews.com

> Mobile faults now go to a "SINGLE" call centre
> which ONLY DEALS WITH MOBILE FAULTS.
>
> That being Stellar "Adelaide" and Service Advantage
> "Townsville" for After Hours.

"Michael J" <[email protected]> wrote in message
news:[email protected]...
>
>
> Mobile faults now go to a SINGLE call centre which ONLY DEALS WITH MOBILE
> FAULTS.
>
> That being Stellar Adelaide and Service Advantage Townsville for After
> Hours.
>
> Service Advantage, dick, thats the FAULTS arm of Telstra
>
lol looks real professional: http://www.servad.com/




--
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