From
http://www.computerworld.com.au/inde...0;fp;4;fpid;18
Telstra business customers too busy to check voice mail on their mobile
phones will have the opportunity of receiving them as text messages thanks
to a new outsourced service beginning later this month.
The telco has been trialling for the past few months the service by UK-based
SpinVox.
The announcement also marks the official launch by SpinVox into the Asia
Pacific region. Previously it had concentrated on markets in Europe and
North America.
For Telstra customers the service, dubbed Voice2Text, allows them to pick up
their messages as text messages rather than having to go through the
rigmarole of having to dial into their voicemail to hear messages. According
to the company, the process of retrieving voice messages is a quite a hassle
for busy executives.
"We'll give business customers a way to improve productivity," said
Telstra's executive director of its wireless and mobility products, Roberto
Vannini.
According to Vannini, Telstra's trial customers of Voice2Text found the
service to be "valuable over and above" the message bank.