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Old 05-21-2008, 05:27 PM   #16
Rod Speed
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Re: Premium content charges


Michael <michael@yahoo.com> wrote:

>>> You think 3rd party charging on all networks is illegal or legally untenable?


>> Nope. Not as long as Telstra can fully explain everything that they print on their bills.


> Telstra can explain it, by supplying you with the ABN, name, and contact number of the company that supplied the
> charge.


Doesnt explain why they are entitled to charge that, you stupid dunny cleaning ****wit child.

> They might even be nice enough to put you through, if you ask nicely.


They get to substantiate their claim that they are entitled
to charge that, you stupid dunny cleaning ****wit child.




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Old 05-21-2008, 05:34 PM   #17
Rod Speed
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Re: Premium content charges


Michael <michael@yahoo.com> wrote:

>>>> It's fairly stupid for Telstra not to keep those details.


>>> How on earth is any carrier actually able to keep those details?


>>> They can and do keep details of who you SMS, but they dont keep details of the content of the SMS


>> Then the Telstra gets to (1) wear the cost of challenged premium
>> SMSs; (2) recover from SOLMOB the cost of challenged premium SMSs; or (3) contact SOLMOB itself and obtain the
>> information required to justify the premium SMS charges.


> Or you can just avoid beating round the bush by the customer calling them direct.


Telstra is the one claiming that they are entitled to charge that.

Telstra gets to substantiate that claim, you stupid dunny cleaning ****wit child.

>>>> If the OP didn't in fact sign up for the service, he's under no obligation to contact SOLMOB at all.


>>> And then there is the real world.


>>> You think 3rd party charging on all networks is illegal or legally untenable?


>> No. But if the customer challenges the charges, Telstra needs to be able to prove that the service was requested.
>> It can do that by obtaining the


> Which they can do by getting the customer to request the info from SOLMOB


Wrong, legally.

>>>>> There is a ****wit born every minute


>>>> Are you suggesting that people DO knowingly sign up for to receive
>>>> fortune cookie quotations at $6.60 each, and are for that reason ****wits?


>>> Yes


>> Plainly, the OP doesn't fall into that category.


> The OP *claims* not to fall into that category. How do you know it isnt a son or daughter or someone else?


Its telstra that gets to prove that thats who ran up
the charge, you stupid dunny cleaning ****wit child.

> Used to remind me of when I knew colleagues who worked in a call centre. Father swore black and blue that no one in
> the house made those calls to 1900 sex lines. Oh hang on, he will just check with his 14-year old son . . . then he'd
> get off the phone saying "ill sort it out in the family"


> Just because the op physically didnt make the charge himself, doesnt mean someone didnt with access to the service


Its telstra that gets to prove that thats who ran up
the charge, you stupid dunny cleaning ****wit child.

>> At worst, he accidentally signed up for the 'service' without realizing that he was doing so.


> Which is fine. And if he wants further details he just needs to make a call to SOLMOB.


Nope, telstra gets to substantiate its claim that he did that.

> 25c call.


Only in your pathetic little drug crazed fantasyland.

Makes a lot more sense to spend 0c and call the TIO instead.


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Old 05-27-2008, 03:11 AM   #18
Michael
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Re: Premium content charges



"Spokes" <spokesman123@hotmail.com> wrote in message
news:a88db319-e08b-47f0-86e5-0d1d16fa84d1@j1g2000prb.googlegroups.com...
On May 22, 8:05 am, "Michael" <mich...@yahoo.com> wrote:
> >> You think 3rd party charging on all networks is illegal or legally
> >> untenable?

>
> > Nope. Not as long as Telstra can fully explain everything that they
> > print
> > on their bills.

>
> Telstra can explain it, by supplying you with the ABN, name, and contact
> number of the company that supplied the charge. They might even be nice
> enough to put you through, if you ask nicely.
>
>Customers got sick and tired of the few or no replies when they left
>messages to call back.


I never had any trouble getting a $5 refund. This was when my request to
unsub wasnt actioned the first time.

Indeed they gave me $10 refund as a compensation

> the resolution process is very long.


its about one email


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Old 08-28-2008, 04:58 PM   #19
Tradein
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Re: Premium content charges



Cancel any credit card or bank debit automatic billing and don't pay
your telco bill until you get the statement and read it to check for
any unsolicited additions. If there are any such amounts, ring the
telco and say you did not authorise the service and pay the bill -
minus the disputed amount!!!!

This is inconvenient for the telco and makes it more likely they will
refuse to collect for thieves who are frequently the cause of
inconvenience.

It's still not as good as documenting the evidence for the TIO
resulting in a fraud squad charge against them. They want to be seen as
legitimate business people who have merely wrongfully billed at worst,
but really they are systematic criminals scamming millions of dollars,
with telco complicity.

If you defraud hundreds of thousands of people for a small amount, it's
less likely the victims will take the time and effort to convict you.
Until at least some of their owners of these carefully contrived
systems are in jail with all their property confiscated, these scams
will continue.


--
Tradein
** Posted from http://www.teranews.com **
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Old 09-04-2008, 03:51 PM   #20
Tradein
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Re: Premium content charges



Did you email the carrier or the fraudsters?


--
Tradein
** Posted from http://www.teranews.com **
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