i live in mtl, i use to have a audiovox 8910, the reception was bad. at home i get 0 bar, and i'm in analog mode :S, outside i get good reception, at mall i get barely 3 bar. I bought a new phone, now i get 3-4 bar at home full bar at mall. So i'm guessing i have a phone problem. I did send it to audiovox, but they told me there nothing wrong with it.