Bell Mobility Customer Relations......

I had the pleasure of dealing with a couple of their reps today....

I have a 3 yrs plan for 2 phones.... Contract ends May 1st, 2009
During the term my system access fees was increase by $2/mth when I was like half year into the term. And I have paid for incoming text....So I was so ready to unload this contract. Imagine my surprise when the rep told me I have to give 30 days notice. Huh? my contract ends May 1st...dolt! Anyway asking why I want to ends, going to give me better...blah...blah...blah..I says forget it, then the rep became nasty...Got her name & employee#. What a joke...

Had a similar run-in with a very snarky french canadian fellow shortly after i got my Samsung Instinct and was one of probably hundreds of callers looking for an explanation as to why the phone simply shuts down when visiting web pages and refuses to run almost any application.

I'm in a contract with more than 2 years remaining and am willing to sell my Samsung Instinct and pay a penalty to get out, i now i have a work blackberry so THEY get to deal with bell's miserable customer service reps.

Wow, It's so weird for me to hear about Bell's customer relations being bad. All I have had is good experiences with them. Anytime I have a problem, I just call the *611 and explain everything firmly but politely and they correct whatever problem I am having.
The only thing I don't like about Bell is their limited selection of cool phones. They really need to catch up and get some super awesome selections of phones.

can t understand most of the indian represantatives