As most people that are either with Sprint or ever have been with Sprint, the list of billing errors, customer service debacles and general dissatisfaction is endless. However, this last week iced the cake and has triggered me to post on every blog, contact the Attorney Generals of both Texas and Kansas and begin a media blitz (I have the rolodex, I'm in the business).

I changed my plan last week. I steeled myself for the ensuing issues I knew were coming. The guys at the Sprint store ...