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Cellphones
We tend to give our wireless carriers a pretty tough time around here, but not without just cause. Case in point: early exit fees. It's semi-understandable to charge the $150 to $200 contract termination fee when folks cancel near the beginning of their two-year contracts, however, that's a bit steep if you cancel say, 18 to 23 3/4 months in. Verizon Wireless, however, has gone on record with plans to prorate early termination fees starting this fall. If so, they would be the first major US carrier to lesson exit fees on departing customers the closer they got to the end of their contract. That's certainly a nod in the direction of consumer satisfaction and welcome news for us early adoptin' nomads with an innate fear of committal. Sure, regulators must still "review the details" but the
FCC chairman, Kevin Martin, already seems stoked by the benefit to customers in what "could signal a new trend among wireless carriers." We'll just have to sit tight for now and hope these dominos begin a rapid, and timely tumble.
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