cingular

Who's got AT&T that wnats to have Cingular now? Let me know...

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› See More: cingular

I have been having nothing but trouble with Cingular and will be cancelling my service agreement with them at this time. They overcharged my account for the last 12 billing cycles and refuse to give me a credit for 9 of the over-charges. They state that their " policy " is to refund overcharges only for the most recent three months - even though the charges are a result of their own mistake.

If you cjheck your monthly statements you will find errors and overcharges on a regular basis. Cingular makes the Customer check their work - and their mistakes are always in their favor it seems. I have called their Customer Service Dept. several times and have sent them four letters in order to clear this up. They refuse to refund the charges even though I have been a customer for over 5 years.

Another big drawback is their roaming charges which are way, way too high based on what most of their competitors are charging at this point. If you travel out of your home area the calls can easily cost $3.00 to $5.00 each for a very short (2 to 3 minute) call. Another problem is that they will continue to bill you for roaming calls for two or three cycles after your make the call. And, of course, in doing so they OFTEN will bill you for the same call more than once.

Cingular just is a terrible company to do business with at this point. There are way too many other providers to chose from.

Run - don't walk - away from Cingular.

People will have billing issues with all companies, but if you notice them in a timely manner. As for being charged roaming, if you are on a natin plan there are no roaming charges

cingular sucks. read what happened to me under thread "got screwed by cingular." You think you have problems. check that out

let me know how your service with another provider that charges more and has less of a network...

*shrugs* they're combined, so whats the point?