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Old 08-03-2005, 11:10 PM   #1
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I cannot hear incoming caller.


Tried searching for this but was unsuccessful so I apologize if this has already been posted. Both myself and some friends on Cingular cannot hear the caller sometimes on an incoming call. They have to call back once or twice and I will hear them (they can always hear me). Doesn't matter if they are calling on a land line or cell phone. It's very annoying! Any ideas as to what's going on?

Thanks!


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Old 08-04-2005, 03:32 PM   #2
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Where do you live and what phone do u have?

It's possible that it is some defect with the phone. Or maybe where you live there isn't very good coverage. If that's the case, you should consider switching to another provider...what's the point of having a cell phone if u cant use it...lol.

I have Cingular and i live in the Bay Area in California and I have almost no coverage problems and I can always hear the other person just fine.
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Old 08-05-2005, 09:22 AM   #3
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Next time this happens, look at your phone's signal... if it is 2 bars or less (depends on cell model, but this is generally true) then it is your lack of reception causing the problem. If you have good reception (3+ bars), you can pretty much rule that out. If your phone is less than 1yr old, it is under warranty. Send it in under warranty replacement 1-800-801-1101, assuming you have not voided the warranty by getting the phone wet, dropping it (a pretty hard fall), etc. If you get a replacement phone and are still having this same problem, you will need to contact tech support. (Has this been only a recent problem? could be cell (tower) problems....)

After hearing your problem, I would guess it is a reception problem in the area if others with different phone models are experiencing it as well. If others are not, I would deem it reception OR defective phone... but definitely look at the signal next time this happens as that is my #1 guess.
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Old 08-07-2005, 04:52 PM   #4
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Quote:
Originally Posted by sjwilson
Next time this happens, look at your phone's signal... if it is 2 bars or less (depends on cell model, but this is generally true) then it is your lack of reception causing the problem. If you have good reception (3+ bars), you can pretty much rule that out. If your phone is less than 1yr old, it is under warranty. Send it in under warranty replacement 1-800-801-1101, assuming you have not voided the warranty by getting the phone wet, dropping it (a pretty hard fall), etc. If you get a replacement phone and are still having this same problem, you will need to contact tech support. (Has this been only a recent problem? could be cell (tower) problems....)

After hearing your problem, I would guess it is a reception problem in the area if others with different phone models are experiencing it as well. If others are not, I would deem it reception OR defective phone... but definitely look at the signal next time this happens as that is my #1 guess.
Yes, this happens accross phone models and reception is full bars. As soon as they call back, I can usually hear them. I will can Stinkular and see what's up...
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