Incoming call forwarded to voice mail automatically

jack001 · 08-09-2005, 02:36 PM

Hi All,

I am having a problem where some of the incoming calls get automatically transferred to voice mail without any ring or any other notification. I found that many cingular customers
all over the US are facing this problem. Any one here ? Also, has anyone discovered
why is this happening and what is the way out (ofcourse except calling their customer service).

Tony E! · 08-09-2005, 08:48 PM

They are currently upgrading their voice mail system, that hapened to me about two days ago and that's the reason i was given, unfortunately you may have to call to get it fix...

troyboy30 · 08-09-2005, 10:20 PM

lord I hope they aren't putting you on the new system! Good luck.

velvetgirl · 08-10-2005, 10:22 AM

my daughter is having the same problem
they are sending a 3rd replacement fon
they told me it was the fon

troyboy30 · 08-10-2005, 10:45 AM

You don't expect customer service to know what's going on, do you? lol

velvetgirl · 08-10-2005, 03:42 PM

Quote:

Originally Posted by troyboy30

You don't expect customer service to know what's going on, do you? lol

lol yeah
as much as I like Cingular (so far) their costomer service isnt much help at times
I remember a while back I couldnt figure out why I couldnt send video
they didnt have a clue why I couldnt (was on the fon for almost 2 hours figuring it out)
a friend who works for cingular told me they didnt have that ability yet

you'd think costomer service would know that