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  1. #16
    Tony E!
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    Still nada...just got two calls within a couple of weeks and said they are aware of the problem and are working on it..
    i guess they plan on billing me at the end of the year...


    See More: Anyone get their monthly bill yet?

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  2. #17
    jeaniesing
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    Wow... Verizon is making up for it.... a week after we auto-pay one we get the notice for another



  3. #18
    BlkBear
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    WOW Tony! I've auto paid already.



  4. #19
    eddyjr
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    I still have not got my bill, I did call c/s again sat. this time they said they would look into way, since it is going on two months.



  5. #20
    Tony E!
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    Re: Anyone get their monthly bill yet?

    Finally, checked Cingular's web site under my account, a new balance is posted, and it says "due immediately"
    Last edited by Tony E!; 03-28-2006 at 06:31 PM.

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  6. #21
    jeaniesing
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    Re: Anyone get their monthly bill yet?

    ..... Yay?! ....was it a reallllly big balance?? I mean... its been a MONTH!



  7. #22
    PrimeWoman
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    Re: Anyone get their monthly bill yet?

    This I DO know as a Cingular blue customer. They have shortened the length of time to pay the amt due before charging late fees. My account runs from the 5th-4th. I have gotten my statement in the mail as late as the 19th with a due date of the 26th (on the bill stated due immediately, CS gave me the true due date). So they can take 2 wks to get my bill to me and only allow me a week to have my payment to them by date due. YOU are ultimately responsible for getting your bill paid on time, regardless of the circumstances, but an empathetic CSR might credit you a late fee if you approach the situation with tact. One month, I used my online banking to pay my bill, making allowances for the (up to) 2 day transmission. I was assessed a late fee by Cingular, and when I called to discuss it, was told by the rep that they hadn't processed it until the 2nd, which was 6 days after they rec'd it. I told her the date I paid, informed her that that I was on time with the 2 day transmission allowance and had a confirmation number, and that if I and my bank got payment to them by the due date, I was not liable for the delay in Cingular's processing of those funds and politely demanded the late fee be dismissed. Now I pay by phone with a live rep on the due date after checking my account online. NEVER had billing issues with AT&T and they didn't assess late fees unless your payment was not rec'd by the end of the next billing cycle, and my statement usually got to me a week after the end of the end of my billing cycle. Has anybody else noticed the squeeze?



  8. #23
    Tony E!
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    Re: Anyone get their monthly bill yet?

    Quote Originally Posted by jeaniesing
    ..... Yay?! ....was it a reallllly big balance?? I mean... its been a MONTH!

    It wasn't too bad, i thought i was going to get a bill for last and current but the billing cycle is for Feb 26 which is $75.07, now it will probably take another month to get March's bill or i might get another in just a few days..

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  9. #24
    PrimeWoman
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    Re: Anyone get their monthly bill yet?

    You have a right and responsibility to know when immediately transforms to past due, as in a specific date. You shouldn't be left to guess or wonder. Your auto insurance is darned specific and leaves no room for guessing. Your payment isn't to them by due date, your coverage is lapsed. Period. Immediately a psychological bullying and a consumer unfriendly tactic.



  10. #25
    eddyjr
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    Re: Anyone get their monthly bill yet?

    Well I still have not received my bill for February or March now, but I did go to the cingular store a make another payment. It is still coming up on my online account as a credit.



  11. #26
    jeaniesing
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    Re: Anyone get their monthly bill yet?

    This whole billing thing is due to a merger, correct?

    I like the way you think eddy... even big business should be allowed growing pains so long as they aren't hurting customers



  12. #27
    eddyjr
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    Re: Anyone get their monthly bill yet?

    No one has been able to tell me why this is happening, the last time i called c/s they said it should be resolved by 3-29-06, but it is not, our phones still work so i will just make my payments and see what happens



  13. #28
    whatsnew
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    Re: Anyone get their monthly bill yet?

    This should have been fixed. We had a couple of bill cycles that weren't generating bills. You're due date has been moved out and all past due fees have been credited back (past dues are autogenerated so had to be credited back).

    As for the Pay Immediately.. We apologize for the phrase. Again, it's a something that's autogenerated on all past due accounts ( even though you are technically not past due cause you didn't get a bill).

    Hope that this made sense!



  14. #29
    Tony E!
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    Re: Anyone get their monthly bill yet?

    my bill is still one month behind...

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    Any mis*****ings or grammatical errors in the above statement are intentional;
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  15. #30
    eddyjr
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    Re: Anyone get their monthly bill yet?

    My bill showed up online last night



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