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- 08-09-2006, 04:16 PM #1Junior Member
- Posts
- 23 - liked 1 times
I just recieved a cell phone that I bought from E-bay. It is a LG A7110, if you don't know what these phones look like you can google them for a pic. Anyways, this is a Cingular phone, it is Cingular branded and it operates on the 850/1900 bands. When I opened the phone up I put in my sim card, turned the phone on, and I didn't get any service. All the phone features worked, I just didn't have any service. So I took out the sim card and put it back into my old Cingular phone and it worked on my old phone which is a Samsung SGH-D357. I called the people who I bought it from and they said they didn't know what the problem was. I also called Cingular and they said they have never heard of that phone and that it is not a Cingular phone, but if you get on Cingular.com they are on there. Someone please help me with this. Thanks.
› See More: Why don't I have service? Please help!!!
- 08-10-2006, 09:27 AM #2Sr. Member
- Location
- Bellevue, Wa
- Posts
- 189 - liked 7 times
Re: Why don't I have service? Please help!!!
Cingular's device tutorial for your phone.
https://onlinecare.cingular.com/supp...&deviceId=8210
What do you mean by you did not get any service? Do you have any bars for signal? Check the tutorials, maybe try a master reset, and consider taking the phone back to the seller. However, in the future, put your sim card in the phone before buying to make sure that it will work first.
- 08-10-2006, 11:18 AM #3Junior Member
- Posts
- 23 - liked 1 times
Re: Why don't I have service? Please help!!!
No I didn.t get any bars what so ever. And it says Cingular right on the phone so I know it is a Cingular phone, and it is functioning on the 850/1900 bands. It should work without any problems. I am hoping it was just a defective phone. I mailed it back to the seller this morning for an exchange, so maybe the next one will work. But if ya'll have any advise for this phone lemme know. Thanks.
- 08-11-2006, 12:56 AM #4
Re: Why don't I have service? Please help!!!
Sounds like it was just a defective phone, that's all. It also sounds like the CSR you talked with didn't know what he/she was talking about. Because that phone was definitely carried by Cingular at one point. You get that anywhere you go...you'll have employees who take the time to know the ins & outs of a business, and others who work just because.
- 08-11-2006, 07:32 PM #5Junior Member
- Posts
- 23 - liked 1 times
Re: Why don't I have service? Please help!!!
Thanks for the tip. That will help me rest a little easier. Thanks a heep.
- 11-15-2006, 12:43 PM #6Member
- Location
- Northeast Missouri
- Posts
- 52 - liked 2 times
Re: Why don't I have service? Please help!!!
also the reason it said cingular at the top when you put in your sim card is because the sim card makes it say that.....
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