First off,i would like to say that one of the rods from the charging port is missing and that i drop it quite frequently, the sticker for the battery is red but i never had it wet.
It has been acting very strange ever since the start of August, whenever i try to type a word, some of the letters wont appear on the screen and it freezes for a second and goes black and restarts by itself. When i turn it back on the whole routine happens all over again. I called T-Mobile and they say that its either the battery or the phone itself and that i should either get a new battery or take it to a T-Mobile store to fix it. I took it to a store that sold the same batteries and they say it can't be the battery, that its the phone instead. I took it to a T-Mobile store and they say it can be the usb port which is broken, the battery, or the phone itself. Anyone that has any answers and/or suggestions would be very helpful.