How-to: HTC Desire 828: Block Calls & Messages; Forward Calls

Block Calls:

1. Open the apps drawer
2. Launch “People” and tap “Menu”
3. Tap “Manage contacts” > “Blocked contacts”
4. Tap “Add”
5. To block a phone number, enter it and tap “OK”
6. To block an existing contact, check the box associated with the contact and tap “Save” (NOTE: To copy the contact information to a different account before you block the contact, tap “OK”)

Unblock Calls:

1. Tap “Apps” on the home screen
2. Open “People”
3. Tap “Menu” > “Manage contacts”
4. Tap “Blocked contacts”
5. Press “Menu” and tap “Remove block contacts”
6. Select the contacts / numbers you wish to unblock and tap “Delete”

Block Messages:

1. Open “Messages”
2. Tap and hold the conversation thread between you and the phone number / contact you wish to block
3. Tap “Message options” > “Block contact”

Unblock Messages:

1. Launch “Messages”
2. Tap “Menu” > “Block list”
3. Select the contact you wish to unblock
4. Tap “Menu” > “Unblock contacts”

Forward Calls:

1. Tap “Apps” on the home screen
2. Access “Settings”
3. Tap “Call” > “Call forwarding”
4. Tap “Always forward” and enter the phone number you want to forward calls to
5. Tap “Enable”

Forward Calls (Conditional):

1. Access the phone’s “Settings” menu
2. Tap “Call” > “Call forward”
3. Select to “Forward when busy”, “Forward when unanswered” or “Forward when unreachable”
4. Enter the phone number to forward calls to
5. Tap “Update”

Disable Call Forwarding:

1. Open the apps drawer and access “Settings”
2. Tap “Call” > “Call forwarding”
3. Select the forwarding option you wish to turn off
4. Tap “Disable”

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