1. #1
    dillweed62
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    Hi, i need some help

    i have a razr, and my service provider is ATT

    and i cant send or recieve text messages...

    im not sure how to fix it, i need your help

    thanks

    -Dillweed


    See More: Text messaging not working




  2. #2
    charlyee
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    Re: Text messaging not working

    Quote Originally Posted by dillweed62 View Post
    Hi, i need some help

    i have a razr, and my service provider is ATT

    and i cant send or recieve text messages...

    im not sure how to fix it, i need your help

    thanks

    -Dillweed
    Hi there, did you check with AT&T CS to see if text messaging is correctly provisioned for on your account?

    If it is then, could you provide some more details like is this a new phone? Have you had problems with text messaging before? What happens when you try to send a text message? etc.



  3. #3
    tavenger5
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    Re: Text messaging not working

    moved to razr forum
    John

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  4. #4
    dillweed62
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    Re: Text messaging not working

    Quote Originally Posted by charlyee View Post
    Hi there, did you check with AT&T CS to see if text messaging is correctly provisioned for on your account?

    If it is then, could you provide some more details like is this a new phone? Have you had problems with text messaging before? What happens when you try to send a text message? etc.

    well, this is an old phone and the texting always worked before...

    when i try to send a sms then it says it sent it, but the person never recieves the text.

    when i send a multimedia message, then it has an error message pop up



  5. #5
    charlyee
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    Re: Text messaging not working

    Quote Originally Posted by dillweed62 View Post
    well, this is an old phone and the texting always worked before...

    when i try to send a sms then it says it sent it, but the person never recieves the text.

    when i send a multimedia message, then it has an error message pop up
    I would call customer service and ensure that nothing got inadvertently changed in the provisioning for you SMS & Data.

    Does your Media-Net work?



  6. #6
    dillweed62
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    Re: Text messaging not working

    no media net isnt working, but i dont ever use it.

    i dont have a data plan, just unlimited family texting



  7. #7
    charlyee
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    Re: Text messaging not working

    Quote Originally Posted by dillweed62 View Post
    no media net isnt working, but i dont ever use it.

    i dont have a data plan, just unlimited family texting
    I seriously think, AT&t some how messed up the provising for SMS on your account, believe me it does happen. Please call them first and verify that everything is good on your account.

    PS, if your Media-Net is not working you will not be able to send MMS, you don't need to have a data plan but atleast a pay per use and a working one.
    Last edited by charlyee; 07-03-2008 at 01:45 PM.



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