1. #1
    jbarone
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    Everything was fine until last night when I tried to turn the phone on and the keyboard would light up, and that's it. It lit up and then off and lit up and off, over and over. But nothing on the screen. I have all my contacts saved on the phone, not the SIM. And I'm desperate to retrieve them. Can anyone tell me what I can do, please?


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  2. #2
    tavenger5
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    Re: Phone Won't Power ON

    It sounds like the connection between the phone main board and the screen broke. You should try connecting the phone to your computer via a usb cable.

    If that doesn't work, I would bring it to a cell phone repair shop or you service provider (one with a service dept). Some providers still have the machines that transfer contacts.
    John

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  3. #3
    jbarone
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    Re: Phone Won't Power ON

    thanks so much. But I went to two fix-it places today and they said that you can't retrieve anything off a cell phone if it won't power off.
    but you think even so, if I connect it to my computer, i can retrieve the contacts? this is the old motorola razr. not sure how to even do that.
    sorry. suggestions?
    thanks



  4. #4
    tavenger5
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    Re: Phone Won't Power ON

    If the keypad is lighting up then the phone is getting power. If it lights back up after you press a button then it's still getting power. If it doesn't appear to stay on, then either the battery is completely gone, or there is something else wrong.

    If it does appear to have power you'll need to get the proper usb cable and a copy of motorola phone tools (I think that's the program that the old RAZR used). That will allow you to get things off of the phone.
    John

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  5. #5
    turnerlaura056
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    Re: Phone Won't Power ON

    You should consult to service center. I think it needs new one.
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  6. #6
    L.J.
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    Re: Phone Won't Power ON

    sometimes u just gotta smack it around a bit like it stole ur money, best attempt is to use baby powder



  7. #7
    juliankoh0
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    Re: Phone Won't Power ON

    Quote Originally Posted by turnerlaura056 View Post
    You should consult to service center. I think it needs new one.
    Agree, best way is to get their customer service to help you.



  8. #8
    ppachon
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    Re: Phone Won't Power ON

    [Should be a software issue. Master reset may fix it but your contacts will be gone.



  9. #9
    guglastican
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    Re: Phone Won't Power ON

    Try to perform hard reset / factory reset / master reset.. What kind of phone model you using.



  10. #10
    shimply
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    Re: Phone Won't Power ON

    Well you should go for nearest service center well i would not suggest you to do some sort of experiments from your side.



  11. #11
    jelaiangela
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    Re: Phone Won't Power ON

    try to hard reset...



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