1. #1
    mrmorrison
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    Hello everyone,

    I'm new to this forum and have a problem. A client sent me a brand new unlocked Nokia 6300 as a thank you gift. I have service with T-Mobile USA. I inserted my SIM card and set up the phone in a few minutes.

    I can send and receive text messages, but I'm not having any luck with pictures. When my wife sends me a picture, it says "Nothing to display" on the phone. Any help would be greatly appreciated!


    See More: Nokia 6300 - can't send or receive pictures




  2. #2
    mrmorrison
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    Re: Nokia 6300 - can't send or receive pictures

    Quote Originally Posted by mrmorrison View Post
    Hello everyone,

    I'm new to this forum and have a problem. A client sent me a brand new unlocked Nokia 6300 as a thank you gift. I have service with T-Mobile USA. I inserted my SIM card and set up the phone in a few minutes.

    I can send and receive text messages, but I'm not having any luck with pictures. When my wife sends me a picture, it says "Nothing to display" on the phone. Any help would be greatly appreciated!
    Nothing? Not one answer from anyone?



  3. #3
    djrocks
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    Re: Nokia 6300 - can't send or receive pictures

    check your phone settings



  4. #4
    mrmorrison
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    Re: Nokia 6300 - can't send or receive pictures

    Quote Originally Posted by djrocks View Post
    check your phone settings
    No disrespect, but don't you think think I've tried that already?! I need some real advice. Can someone else help me?



  5. #5
    benthewriter
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    Re: Nokia 6300 - can't send or receive pictures

    I am not sure if this will help you, but anyway. In my country you first have to send a sms with a special code to a special phone number (provided from your operator) to enable MMS-s and WAP.
    Otherwise just go to your operator and ask for help or visit/call some Nokia support centers.

    Good luck.



  6. #6
    djrocks
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    Re: Nokia 6300 - can't send or receive pictures

    which country you from?



  7. #7
    mrmorrison
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    Re: Nokia 6300 - can't send or receive pictures

    Quote Originally Posted by benthewriter View Post
    I am not sure if this will help you, but anyway. In my country you first have to send a sms with a special code to a special phone number (provided from your operator) to enable MMS-s and WAP.
    Otherwise just go to your operator and ask for help or visit/call some Nokia support centers.

    Good luck.
    Thank you so much, that really helps. I'll contact Nokia and see if they'll be able to provide the special code. Have a great week!



  8. #8
    mrmorrison
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    Re: Nokia 6300 - can't send or receive pictures

    Thanks everyone. Calling the service provider did nothing. They won't help me, since this phone is not part of their US support. After doing some more digging, I found the link I was looking for. For anyone else that has this problem, here's the answer they'll need:

    Log onto tmobileuspublic (dot) wdsglobal (dot) com and enter the needed details. This is the T-Mobile Wireless Data Configurator. Voila!



  9. #9
    technotask
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    Re: Nokia 6300 - can't send or receive pictures

    special service code for picture message... contact your customer care.....



  10. #10
    mrmorrison
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    Re: Nokia 6300 - can't send or receive pictures

    Quote Originally Posted by technotask View Post
    special service code for picture message... contact your customer care.....
    If you're in the US, do not contact customer care. Nokia customer care wasn't able to help me, and T-Mobile flat out refused to help since this phone is not from their network here.

    I can send pictures fine with the link that I provided.



  11. #11
    bluedevices
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    Re: Nokia 6300 - can't send or receive pictures

    first of all contact to your service provider center. they will provide you setting for MMS if after this
    you are not receiving picture than reset your mobile.



  12. #12
    mrmorrison
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    Re: Nokia 6300 - can't send or receive pictures

    Quote Originally Posted by bluedevices View Post
    first of all contact to your service provider center. they will provide you setting for MMS if after this
    you are not receiving picture than reset your mobile.
    Does no one understand English? They don't sell the Nokia 6300 in the United States. Anyone who has this issue in the US with T-Mobile will not receive ANY help from their service provider.

    Just follow the link I provided and you'll be able to send picture, text and multimedia messages. End of story.

    Sorry to sound rude, but I got practically no help from anyone here and had to find the answer myself. And now people are still replying regarding an issue that no longer needs an answer since I already provided it!

    In summary:

    1. Don't contact the service provider, no matter what anyone else tells you. It will get you nowhere fast and they'll start asking you questions like, "Why do you have a phone that is not on our network?"

    2. If you have T-Mobile, just follow the link I provided and enter your information, you'll be all set.

    Admin, please close this thread, as it no longer needs to be open for discussion.



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