Clearing an App's Cache or Data:

NOTE: If one of your apps isn't working as it should then you might be able to fix this issue by clearing its cache or data. WARNING! Clearing an application's data will remove all personal information stored within it, including saved games, login and credit card information, high scores, settings etc. As such, you should always try fixing these issues by clearing the app's cache first.

  1. Tap "Apps" while viewing the home screen
  2. Go to "Settings"
  3. Swipe to "Applications"
  4. Tap "Application Manager"
  5. Swipe to the "All", "Downloaded", "Running" or "SD Card" screen
  6. Select the desired app and tap "Clear cache"
  7. If clearing the cache hasn't helped, tap "Clear data" and press "OK" to confirm

Wiping the Phone's Cache Partition:

NOTE: If your smartphone is acting up, it freezes, crashes or doesn't work as intended, then you could try fixing these problems without having to master reset it. You can try wiping the phone's cache, as doing so will not remove any personal data stored on the phone's internal memory. To clear the phone's cache:

  1. Turn off the smartphone
  2. Press and hold the "Volume Up", "Home" and "Power" keys simultaneously
  3. After the phone vibrates, release the "Power" key but continue pressing "Volume Up" and "Home"
  4. When the "Android System Recovery" screen appears, release all hardware keys
  5. Press "Volume Down" to navigate to and highlight "Wipe cache partition"
  6. Press "Power" to select the highlighted option
  7. Once the cache is wiped, you should see "Reboot system now" as highlighted
  8. Press "Power" one last time to select the option and reboot your smartphone

NOTE: In case wiping the cache partition hasn't solved the issues experienced with your device, then you may want to apply a factory reset. To learn how you can reset the Samsung Galaxy Note Edge, follow this link for a full guide

Entering Safe Mode and Uninstalling an Application:

NOTE: In case you have installed a third party app that prevents you from uninstalling it then you can reboot your smartphone in Safe Mode and remove the app from there. In Safe Mode, all third party apps are disabled. To enter safe mode and remove an app:

  1. Turn off your smartphone
  2. Press and hold the "Power" key
  3. When the "Samsung" splash screen appears, release the "Power" button but immediately press and hold "Volume down" instead
  4. Continue pressing the volume button until the phone restarts completely
  5. After it reboots, the handset will show a "Safe Mode" label in the lower-left corner of the screen
  6. To remove an app, go to the phone's "Settings" menu
  7. Swipe to "Applications" and tap "Application manager"
  8. Flip to the "Downloaded" screen and select the app you wish to remove
  9. Tap "Uninstall" and press "OK" to confirm



See More: Samsung Galaxy Note Edge: Clear App / Phone Cache; Reboot in Safe Mode