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WARNING! Master resetting your phone will result in the deletion of all personal data located on the internal memory. This includes media files, downloaded content, contacts, apps etc. Furthermore, all settings will be restored to factory values.
NOTE: Before you master reset your phone you can visit this thread for a guide on how to back up data. For instructions on restoring data, visit this thread.
Factory Reset via Settings:
- Open the apps drawer
- Launch Settings
- Scroll to Personal and tap Backup and reset
- Optionally, enable or disable Restore and Back up my data
- Tap Factory data reset > Reset device
- In case your phone is lock-screen protected, enter the PIN / password / pattern to proceed
- Tap Continue > Delete all
Factory Reset via Recovery:
NOTE: In case you are unable to master reset the Galaxy J3 via settings, you can try factory resetting the device from the recovery menu. Recovery can be accessed by performing a combination of button presses, as follows:
- Turn off the phone if necessary
- Press and hold Power, Volume Up and Home simultaneously
- At the Samsung logo, release Power
- When the Android logo appears, release Home and Volume Up" as well
- You should now have access to the Android system recovery menu
- From the menu, press Volume down repeatedly to highlight Wipe data / factory reset
- Press Power to select the highlighted option
- Press Volume down to highlight Yes delete all user data
- Press Power
- Once the phone is reset, you will be prompted to Reboot system now. Press Power to confirm
Check for OS Updates:
NOTE: After resetting your phone, its recommended that you check if new software updates are available for download. To do this:
- Tap Apps on the home screen
- Open Settings
- Tap About device under System
- Verify if a new OS version is available, and if necessary, follow the on-screen prompts to download and install it
› See More: Samsung Galaxy J3: Factory Reset & Check for Firmware Updates
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