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Download and Install the Sony PC Companion Tool:
- Visit PC Companion ? Sony Xperia? support (United States)
- Click "Download PC Companion"
- Open the client once it is downloaded
- Follow the on-screen instructions to install the tool on your computer
Backing Up Data On a Computer:
- Use the USB cable to connect the Xperia E3 to your computer
- Open the Sony PC Companion tool
- Under "Backup & restore", click "Start". NOTE: It may take a while for the process to start, assuming this is the first time using it
- Click "Backup" and select the content you wish to back up
- Click "Next" and wait for the PC Companion tool to retrieve the smartphone's file system information
- Enter a name for the backup file and click "Next"
- Wait for the process to complete and click "OK"
Restoring Data from a PC Backup File:
- Connect the Xperia E3 to your computer via USB
- Launch the Sony PC Companion
- Under "Backup & Restore", click "Start"
- Select the desired backup file and click "Next"
- Wait for the Companion application to retrieve information on your phone and click "Next"
- If necessary, follow any additional on-screen prompts that may appear
- When done, click "OK"
Setting Up Contact / Calendar Sync:
- Connect the Sony Xperia E3 to your computer via USB
- Launch the PC Companion tool
- Click "Start" under "Sync Zone". NOTE: you may have to wait a bit before the feature starts
- Click "Next"
- Select the content you want to sync and click "Next"
- Enter your Google account's login details and click "Next"
Reload / Install the Device Software:
- Connect the Xperia E3 to your PC and launch the Companion tool
- Under "Support Zone", click "Start"
- Under "Phone / Tablet Software Updates", click "Start"
- Click "repair my phone / tablet" and review the on-screen information
- Click "Next" > "Continue" > "Next"
- The Sony PC Companion toll will download and install the latest available software. (The process may take several minutes to complete)
Reload the Device Software if the Password is Forgotten:
- Launch the Sony PC Companion tool but do not connect the Xperia E3 to your computer yet
- From the Companion app, click "Start" under "SupportZone"
- Swipe to "Phone / Tablet Software Update" and click "Start"
- Click "repair my phone / tablet" and select your smartphone from the list. NOTE: if the Sony Xperia E3 is not listed, click "Another phone / tablet"
- Mark the check box and review the on-screen information. Then, click "Next"
- Click "Continue" and wait for your computer to prepare the update. If prompted, select the Xperia E3 from the list
- Follow the on-screen instructions to connect the smartphone (powered off!) to your computer while holding the "Volume down" button
- Once the reload process starts, let go of the "Volume" key
- The Sony PC Companion tool will now download and install the latest version of Android available on the Xperia E3. This process can take several minutes so be patient
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