On Cell Phone Forums - help with your mobile device
  1. #1
    jess20
    jess20 is offline
    Newbie

    Posts
    1
    on the 14th of december fido put a 911 call on my transaction when i did not call them how do i remove it like what is that transaction why would i call that number is that when your phone dies or no


    See More: fido problem



  2. #2
    JaciRocks
    JaciRocks is offline
    Newbie

    Posts
    1
    Follow JaciRocks On Twitter

    Re: fido problem

    911 is the police number. If You didn't make that call then best advice I could give is to call the fido costumer service 611 and tell them that you didn't make that call. And Hopefully they will remove it from you bill. good luck



  3. #3
    Tony_Fido_CSR
    Tony_Fido_CSR is offline
    Junior Member

    Posts
    15 - liked 5 times
    Blog Entries
    1

    Re: fido problem

    Quote Originally Posted by jess20 View Post
    on the 14th of december fido put a 911 call on my transaction when i did not call them how do i remove it like what is that transaction why would i call that number is that when your phone dies or no
    phone have pay per use numbers saved in them for 1 touch dialing.. got to your users manuel to learn how to remove them ... 411 is badfor that as well and now they increased the charges from $1.75 to $2 now



  4. #4
    chris_fidocsr
    chris_fidocsr is offline
    Junior Member
    chris_fidocsr's Avatar

    Posts
    23 - liked 8 times

    Re: fido problem

    Quote Originally Posted by jess20 View Post
    on the 14th of december fido put a 911 call on my transaction when i did not call them how do i remove it like what is that transaction why would i call that number is that when your phone dies or no
    I'm not sure I know exactly what you're saying but if you're saying we charged you for a 911 call then do what tony said. We have the ability to check you're billed calls. Time, Date, Length and where you placed the call. Chances are you dialed it by mistake or something like it. Just give us a call in and ask us to check the call info. We might have an answer for you.

    Let us know it goes!
    Last edited by chris_fidocsr; 06-20-2009 at 08:58 PM.
    //cpc REP ID 10751
    If you have any questions feel free to e-mail me at fidocsr@gmail.com
    (Please Never Send Account Numbers or Info!)



  5. #5
    surajdeep
    surajdeep is offline
    Newbie

    Posts
    1

    Re: fido problem

    i am living in india and i want to know one thing that when i call a fido number of my friend in canada it doesnot show that call is waiting when my friend is busy on some other call,normal bell rings and i am not able to get that my friend is busy on other call.how can i come to know that he is busy on other call.



  6. #6
    shaquwone
    shaquwone is offline
    Newbie

    Posts
    5

    Re: fido problem

    LMFAO THAT SUCKS but i will find out and help you



  • Similar Threads







  • Quick Reply Quick Reply

    If you are already a member, please login above.

    Tags for this Thread