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- 05-29-2004, 11:23 AM #16bubbaGuest
Re: "droped call works great"
"Feeler" <[email protected]> wrote in
news:[email protected]:
> Once you "max out" on the 20 dropped call credits.. how long is it
> before you can get it again? I did it one month and swore that I was
> getting the message "you have recently used a number of dropped call
> credits, please hold for a Customer Service Representative", so I had
> to hang up. but when do these reset. I finally had to talk to a CSR
> and after talking to her I was able to do it again, so i'm wondering
> if she reset it. Now I have maxed out again but I'm scared that I may
> have to be reset again.
>
>
>
I think it is 30 days for your que to be automaticly cleared by sprint.
I just got 500 extra min. a month for all my troubles. There are several
levels of customer support. I have found that if you do not get any help
hang up and call again.(gambling for good service) I also found that you
have to ask how long the CSR has worked for SPCS. If they respond with
less than 1 year hang up and call again till you get a non-retarded CSR.
This is the only way I can get any service out of *2.
drx
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