1. #1
    jess20
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    on the 14th of december fido put a 911 call on my transaction when i did not call them how do i remove it like what is that transaction why would i call that number is that when your phone dies or no


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  2. #2
    JaciRocks
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    Re: fido problem

    911 is the police number. If You didn't make that call then best advice I could give is to call the fido costumer service 611 and tell them that you didn't make that call. And Hopefully they will remove it from you bill. good luck



  3. #3
    Tony_Fido_CSR
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    Re: fido problem

    Quote Originally Posted by jess20 View Post
    on the 14th of december fido put a 911 call on my transaction when i did not call them how do i remove it like what is that transaction why would i call that number is that when your phone dies or no
    phone have pay per use numbers saved in them for 1 touch dialing.. got to your users manuel to learn how to remove them ... 411 is badfor that as well and now they increased the charges from $1.75 to $2 now



  4. #4
    chris_fidocsr
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    Re: fido problem

    Quote Originally Posted by jess20 View Post
    on the 14th of december fido put a 911 call on my transaction when i did not call them how do i remove it like what is that transaction why would i call that number is that when your phone dies or no
    I'm not sure I know exactly what you're saying but if you're saying we charged you for a 911 call then do what tony said. We have the ability to check you're billed calls. Time, Date, Length and where you placed the call. Chances are you dialed it by mistake or something like it. Just give us a call in and ask us to check the call info. We might have an answer for you.

    Let us know it goes!
    Last edited by chris_fidocsr; 06-20-2009 at 08:58 PM.
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  5. #5
    surajdeep
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    Re: fido problem

    i am living in india and i want to know one thing that when i call a fido number of my friend in canada it doesnot show that call is waiting when my friend is busy on some other call,normal bell rings and i am not able to get that my friend is busy on other call.how can i come to know that he is busy on other call.



  6. #6
    shaquwone
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    Re: fido problem

    LMFAO THAT SUCKS but i will find out and help you



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