In order to set up your ActiveSync email, you will need the following information: email address, username, password, domain name as well as server address. In case you don’t have all the necessary information, contact your email provider.

Adding ActiveSync Account

  1. From the Home screen, press the Menu key.
  2. Then tap Settings -> tap Accounts -> tap Add account -> tap Microsoft Exchange ActiveSync.
  3. In the Email address and Password fields, enter your email address and password.
  4. Tap to Send email from this account by default in case you have another email account set up on the Galaxy S4 Active or leave the option uncheck.
  5. Then tap Next.
  6. Your smartphone will automatically try to find the necessary details to set up the ActiveSync account.
  7. In case the settings are found, skip to Step 10.
  8. In case the settings are not found, a Setup could not finish message will appear, so tap Edit details and manually enter the necessary information.
  9. Make sure the Exchange server settings are correct and tap Next.
  10. Now, read the Activation screen and in case you don’t want to see the message again, uncheck the Always show option and tap OK.
  11. Under the Account options screen, check or uncheck the desired ActiveSync options.
  12. You can select to Period to sync Email, Sync schedule, Peak schedule, Emails retrieval size, Period to sync Calendar, etc. and tap Next when finished.
  13. Name the ActiveSync account and tap Done.

Editing Email Account Settings

  1. From the Home screen, press the Menu key.
  2. Then tap Settings -> tap Accounts -> tap Add account -> tap Microsoft Exchange ActiveSync -> tap Settings to view the Added account settings and General settings.
  3. Under added accounts, tap your account and check or uncheck the desired account settings.

Syncing Your ActiveSync Account

  1. From the Home screen, press the Menu key.
  2. Then tap Settings -> tap Accounts -> tap Add account -> tap Microsoft Exchange ActiveSync -> tap your account.
  3. Check or uncheck the desired options. You can select to Sync Calendar, Contacts, Email and Tasks.
  4. When the desired selections have been made, tap Sync now.

Removing an Email Account

  1. From the Home screen, press the Menu key.
  2. Then tap Settings -> tap Accounts -> tap Add account -> tap Microsoft Exchange ActiveSync -> tap your account.
  3. Then tap Remove account -> tap Remove account once again.


› See More: Samsung Galaxy S4 Active: Set Up Exchange ActiveSync Email