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Backing Up Applications:
- While on a home screen, press the "Menu" button
- Tap "Settings" and access the "Accounts" tab
- Tap "Backup and reset". NOTE: in order to back up your apps, you need to be logged in to a Google account. If you need to add an account, tap "Backup account" > "Add account" and follow the on-screen steps
- If necessary, mark the check boxes associated with "Backup my data" and "Backup account"
Contact Backup
Backing Up Contacts to a Google or Samsung Account:
- From the home screen, tap the "Contacts" icon
- Press the "Menu" button and tap "Merge accounts"
- Select either "Merge with Google" or "Merge with Samsung"
- If required, log in with your Samsung or Google account
Backing Up Contacts on the SD Card:
- From the home screen, tap the "Contacts" icon
- Press the "Menu" button, and tap "Contacts to display" > "All contacts"
- Press "Menu" and tap "Import / Export"
- Select "Export to SD card"
- The back up file will have a unique name. Make sure you remember it (write it down) for when you will try to restore your contacts
- Tap "OK"
Media File Back Up
Backing Up Media Files on the SD Card:
- Tap the "Apps" icon while viewing a home screen
- Tap "My Files" > "All files"
- Tap "Device storage". NOTE: if you wish to back up all the files, press the "Menu" button, tap "Select all" and skip to step 6
- Navigate to where the desired files are located. Usually, pictures taken with the camera are located in the "DCIM" folder, downloaded files are in the "Downloads" folders etc.
- Mark the check box next to the desired file or folder
- When ready, tap the "Menu" icon located at the top-right area of the screen
- Select "Copy". Alternatively, tap "Move" instead if you wish to avoid creating duplicate files
- Select "SD memory card"
- Navigate to the desired backup folder and tap "Paste here" (or "Move here")
Backing Up Media Files Using a Windows Computer:
- Use the USB cable to connect your smartphone to your computer
- On the SGSIII Neo, swipe the "Status" bar down and tap "Connected as a media device"
- Mark the "Media device (MTP)" check box
- On the computer, click "Open device to view files using Windows Explorer" in the AutoPlay window
- Navigate to where the desired files are located. NOTE: the "Card" icon represents the external memory, whereas the "Phone" icon represents the phone's internal storage
- Copy the desired files
- Navigate to where you wish to back up the files on your computer's hard drive
- Once the transfer is complete, safely disconnect your smartphone
Backing Up Media Files Using a Mac Computer:
NOTE: you can skip the first two steps if you already have Kies installed on your computer
- Open the Internet browser on your Mac and visit SAMSUNG KIES
- Click "Download for Mac OS" and follow the on-screen prompts in order to install Kies on your computer
- Connect your smartphone to the Mac via USB
- On the Neo, swipe the "Status" bar down and tap "Connected as a media device" > "Media device (MTP)"
- On the Mac, launch Kies
- In Kies, click the "Back up / restore" tab, and go to the "Backup" tab
- Mark the check boxes next to "Music", "Photo" and any other types of files that you wish to back up. Optionally, mark the "Select all items" check box
- Click "Backup"
- Once the process is complete, safely disconnect your smartphone
› See More: Samsung Galaxy SIII Neo: Backing up App Data, Contacts and Media Files
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