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WARNING! When you factory reset your phone, all personal data located on the phones internal memory will be deleted. This includes apps, ringtones, contacts, media files, downloaded content etc. Furthermore, all settings will be restored to factory values, however data stored on the SD and SIM cards will not be affected.
NOTE: Before resetting the phone, you can head down to this thread for instructions on how to back up and restore personal data on the Samsung Galaxy Express 3.
Factory Reset via Settings:
- Tap Apps on the home screen
- Open Settings and scroll to Personal
- Tap Backup and reset
- Optionally, enable or disable Back up my data and restore
- Tap Factory data reset > Reset device
- In case your phone is protected by a lock screen, enter your PIN / password to proceed
- Tap Continue > Delete all
Factory Reset via Recovery:
NOTE: In case your phone freezes, crashes, or otherwise doesnt allow you to reset it via Settings as described above, alternatively you can try resetting the phone from the Android System Recovery menu, which can be accessed by performing a combination of hardware button presses.
- First make sure your phone is turned off
- Next, press and hold Power, Home, and Volume Up simultaneously
- When the Samsung logo appears, release Power
- At the Android logo, release Volume Up and Home too
- Wait for the phone to boot into the Recovery menu (this can take up to 1 minute)
- In the Recovery menu, press Volume down repeatedly to navigate to and highlight Wipe data / factory reset
- Press Power to select the highlighted option
- Press Volume down to highlight Yes delete all user data
- Press Power again to confirm
- Once the reset is complete, Reboot system now will be highlighted
- Press Power one more time to confirm and reboot your phone
Check for Software Updates:
NOTE: After you factory reset your phone, its recommended to check if new software updates are available for download. To do this:
- Open the apps drawer
- Launch Settings
- Tap About device
- Verify if a new software update is available, and if necessary, follow the on-screen prompts to download and install it
› See More: Samsung Galaxy Express 3: Factory Reset via Settings / Recovery; Check for OS Updates
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