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  1. #1
    Hopmend64
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    I have a retailer business here in Singapore. We sell mobile phone accessories along with our retails of the latest mobile phones. The Peterson Group was introduced to me by a friend of mine when my distributor failed to meet my needs. At first, it was a good deal. They have the latest model of almost all accessories in the market. They showed us samples and made great deals for us. Since we are new partners, they even threw some free accessories in the package as well. They have nice staff, very accommodating. My business clicked and many people came to us since the products that we have are fresh from the market and we are on the lead compared to our competitors. While their product is still being shipped, ours are already nearly out of stock. I was even dreaming of expanding our business, renting stalls in big malls or even bring my business to Jakarta, Indonesia where my wife’s family resides. However though, the reality became a nightmare when about 3 months after I signed contract with The Peterson Group, the complaints on our products’ defect came frequently. We dealt with angry and frustrated customers. We know this is normal in this kind of business and we dealt each complaint with patience. There were times that I was even the one who defended TPG and thought that maybe some of the customers break their chargers in purpose to get a refund. When one customer threatened to sue of having fraud products, it is when I became alarmed. The test and sample products seemed to be working but why is it that the deliveries are not working when they should be? I tried contacting TPG about this. After hundreds of connecting calls to so many people and telling my story a few thousand more, I was finally promised that they would conduct an investigation on this. I decided to give them a chance to redeem themselves. After two weeks, no one came and when I called, I get connected to voicemail and no one called me back. I now know that I have been deceived. I don’t want others to lose thousands of dollars like me. I am now working with my attorney on legal actions that I can take against them.


    See More: The Peterson Group's Empty Promises
    antheanieman likes this.




  2. #2
    waltergaynor
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    Re: The Peterson Group's Empty Promises

    You have to sue them, dude. It is against the law to sell defected products.



  3. #3
    jaxonpickett
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    Re: The Peterson Group's Empty Promises

    I don’t think The Peterson Group can do this kind of thing. I have been with them for a few years now and nothing like this happened.



  4. #4
    paulsharpe
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    Re: The Peterson Group's Empty Promises

    I am actually wondering how they get away with it? They even hire people around to get involved. I hear they are a big company. How do they manage to fool even the government?



  5. #5
    avrilbellamy
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    Re: The Peterson Group's Empty Promises

    Heard of this issue a year ago but wasn’t sure the details behind it.



  6. #6
    thomwinters
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    Re: The Peterson Group's Empty Promises

    You can file a complaint against them in the local government involved. Ours is called Department of Trade and Industry.



  7. #7
    clayp00le993
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    Re: The Peterson Group's Empty Promises

    Same issue for me. But I wasn’t able to realize it before hand since the communication was constant. First, they were not able to deliver my products on time which caused me precious business time and kept me from reaching my monthly goal quota. The representative I talked to said that they were having big update on their shipping lines which halted some of their operations but I was promised that they are to deliver in one week’s time. I relented. They delivered after a week and a day. I let it pass. One time, when my staff was showing the functionality of one of the accessories to a potential customer, it suddenly burst into flames. The shame that I have felt in front of that shocked customer was really to the core. It also caused us a lot of money and I even suspended my staff, thinking that he has demonstrated wrong while we do the investigations. Our electrics engineer checked and it showed that there are defects on the product itself. We also checked the other deliveries and it confirmed that the products have been created from different parts of dismantled brands. I immediately contacted The Peterson Group regarding this. To make the matters worse, complaints started pouring out as well from emails, calls and personal means. I decided to end it when they weren’t able to give me anymore excuses. I am now with a different distributor.



  8. #8
    antheanieman
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    Re: The Peterson Group's Empty Promises

    There are a lot of fraud people especially in these kinds of business. With a lot of available products around offering the same brand, you would not know which one is legit.



  9. #9
    judywwagner
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    Re: The Peterson Group's Empty Promises

    How do these scammers even get away from bad things they do? As I know it, The Peterson Group is one of the leading wholesalers of mobile accessories in Asia. Is this account true?



  10. #10
    estelaterraga
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    Re: The Peterson Group's Empty Promises

    I have been tied with The Peterson Group for two years. There was never a problem. We are based in Kuala Lumpur, Malaysia.



  11. #11
    desireecochran
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    Re: The Peterson Group's Empty Promises

    Does The Peterson Group has website where people can order from? I want to test this out for myself.



  12. #12
    nickiarnoux
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    Re: The Peterson Group's Empty Promises

    Aren’t they one of the most sought-after distributors of Mobile accessories around Asia? My father has also consulted with them for some matters and there seems to be no problem.



  13. #13
    abneranna
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    Re: The Peterson Group's Empty Promises

    Woah! So many activists here complaining.



  14. #14
    whirileyes
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    Re: The Peterson Group's Empty Promises

    How long do their delivery usually take? Are there any problems in this field?



  15. #15
    zenonharto
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    Re: The Peterson Group's Empty Promises

    If I remember it correctly, the news stated that a top mobile and laptop accessories distributor in Taiwan has been found to conduct illegal transactions with some fraud manufacturers who produce fake accessories, sells them as legit and get ample amount of money in return. The operations were even suspended for sometime but the suspension was later lifted after two months with not enough evidence from the complainants to prove the fraudulent act. I didn’t know that they fired people because of that.



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