Orange-turning off voicemail?

On Sun, 08 Jan 2006 15:54:32 GMT, "neo1ite" <[email protected]>
wrote:

>There's an option in the menus on the Voicemail service for extended absence
>greeting, and from there you can choose whether callers are able to leave
>messages. Why not record your own greeting asking callers to call back later
>and then disallow callers from leave messages.

What use is that? The caller has to pay not to get through to you.
With the answerphone divert off, they don't have to pay not to leave a
message.

All you have to do is call OCS and ask them to "turn off the
autodivert to answerphone". It is important to ask for that, and not
use different words to explain what you want.

If the person you get doesn't understand, or says it can't be done,
just politely say "never mind" and call again in two minutes.

Eventually you will get one who knows their job, and will sort it for
you in seconds.

--

Iain
the out-of-date hairydog guide to mobile phones
http://www.hairydog.co.uk/cell1.html
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---

› See More: Orange-turning off voicemail?

[email protected] declared for all the world to hear...
> Hello,
> i have a nokia 6310i on a monthly contract and i find the orange
> voicemail service an annoyance. If im not available to answer my phone
> id rather people ring me back rather than leave loads of messages. I'd
> like to switch it off but it seems impossible. I phoned orange and was
> told yeas i can switch it off by setting callsettings/divert to cancel
> all diverts. This didnt work. Can anyone tell me how to stop this
> nuisance please??

There are two options for you. Orange can turn it off for you or you can
set what's called an extended absence greeting and at the same time you
can choose not to allow callers to leave a message - so callers can hear
a pre-recorded message from you e.g. "Please ring me back later" and
then they will not be able to leave a message.
--
Regards
Jon

[email protected] declared for all the world to hear...
> > There's an option in the menus on the Voicemail service for extended absence
> > greeting, and from there you can choose whether callers are able to leave
> > messages. Why not record your own greeting asking callers to call back later
> > and then disallow callers from leave messages.

> You cannot do this with Orange.

You can.
--
Regards
Jon

"Jon" <[email protected]> wrote in message
news:[email protected]...
> [email protected] declared for all the world to hear...
> > Hello,
> > i have a nokia 6310i on a monthly contract and i find the orange
> > voicemail service an annoyance. If im not available to answer my phone
> > id rather people ring me back rather than leave loads of messages. I'd
> > like to switch it off but it seems impossible. I phoned orange and was
> > told yeas i can switch it off by setting callsettings/divert to cancel
> > all diverts. This didnt work. Can anyone tell me how to stop this
> > nuisance please??
>
> There are two options for you. Orange can turn it off for you or you can
> set what's called an extended absence greeting and at the same time you
> can choose not to allow callers to leave a message - so callers can hear
> a pre-recorded message from you e.g. "Please ring me back later" and
> then they will not be able to leave a message.
> --
I would say three options
1) Orange turn it off completely (no costs to callers)
2) Orange cancel "automatic divert to answerphone" and then you should be
able to control diverts
3) setting yourself an extended absence greeting as you described

Roman

On Sun, 8 Jan 2006, [email protected] wrote:

> All you have to do is call OCS and ask them to "turn off the
> autodivert to answerphone". It is important to ask for that, and not
> use different words to explain what you want.

See my previous post - the option is actually called "no auto divert to
voicemail" and you have to get it enabled. If you ask them to turn off
the auto divert to voicemail they actually enable the no auto divert to
voicemail option on your account.

Experience shows that the OCS staff usually fall into two categories:

1. Don't understand what you're asking for and offer to do all manner
of other things, such as delete the voicemail inbox.

2. Understand what you're asking for and understand the 'no auto divert
to voicemail' option.

Occasionally you'll get one who doesn't understand what you want unless
you phrase it exactly the way it looks on their screen, ie "no auto
divert to voicemail".

--
Chris

On Sun, 08 Jan 2006 19:20:16 GMT, "neo1ite" <[email protected]>
wrote:


>Yes, You can....
>
>Dial 123
>3 then 1 then 4
Thanks all,ive used this method but just recored a short blank space
rather than a message. It does the job and most importantly,i have
control of it and dont have to keep bothering OCS when i want to
switch on/off

thanks

op



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On Mon, 9 Jan 2006, tarquinlinbin wrote:

> Thanks all,ive used this method but just recored a short blank space
> rather than a message. It does the job and most importantly,i have
> control of it and dont have to keep bothering OCS when i want to
> switch on/off

You don't have to bother OCS ever again once they've enabled the no
auto-divert to voicemail on your account. You simply turn diverts on
and off from your phone in the usual way.

--
Chris

"Chris Lawrence" <[email protected]> wrote in message
news:[email protected]...
> On Mon, 9 Jan 2006, tarquinlinbin wrote:
>
> > Thanks all,ive used this method but just recored a short blank space
> > rather than a message. It does the job and most importantly,i have
> > control of it and dont have to keep bothering OCS when i want to
> > switch on/off
>
> You don't have to bother OCS ever again once they've enabled the no
> auto-divert to voicemail on your account. You simply turn diverts on
> and off from your phone in the usual way.
>

....and, unlike an extended absence greeting, it does not cost callers
anything
if their call does not reach voicemail box.
Roman

On Sun, 8 Jan 2006 23:02:55 +0000, Chris Lawrence
<[email protected]> wrote:

>the option is actually called "no auto divert to
>voicemail"

When did it change the name of the product?

Why does Orange use the word "voicemail" when they have consistently
called it "answerphone"?


--

Iain
the out-of-date hairydog guide to mobile phones
http://www.hairydog.co.uk/cell1.html
Browse now while stocks last!

On Mon, 9 Jan 2006, [email protected] wrote:

> On Sun, 8 Jan 2006 23:02:55 +0000, Chris Lawrence
> <[email protected]> wrote:
>
> >the option is actually called "no auto divert to
> >voicemail"
>
> When did it change the name of the product?
>
> Why does Orange use the word "voicemail" when they have consistently
> called it "answerphone"?

Yes, you're right (it's actually Answer Phone) - the point I was making
is that you have to ENABLE an option which is 'no divert', rather than
disable a divert. If you ask OCS to cancel the auto-divert to Answer
Phone, they sometimes get confused because to achieve this they need to
enable an option on your account. The OP should ask Orange to "enable
the no auto-divert to Answer Phone option" on her account.

--
Chris

[email protected] declared for all the world to hear...
> On Sun, 8 Jan 2006 23:02:55 +0000, Chris Lawrence
> <[email protected]> wrote:
>
> >the option is actually called "no auto divert to
> >voicemail"
>
> When did it change the name of the product?

It didn't - it's still called "No Autodivert to answerphone"

> Why does Orange use the word "voicemail" when they have consistently
> called it "answerphone"?

Orange don't use the word "voicemail" normally.
--
Regards
Jon

On Tue, 10 Jan 2006 00:14:01 +0000, Chris Lawrence
<[email protected]> wrote:

> the point I was making
>is that you have to ENABLE an option which is 'no divert', rather than
>disable a divert

Thanks. The wording I gave has always worked for me, but if that's
better, I'll suggest it in future.

--

Iain
the out-of-date hairydog guide to mobile phones
http://www.hairydog.co.uk/cell1.html
Browse now while stocks last!

On Mon, 9 Jan 2006 17:45:03 +0000, Chris Lawrence
<[email protected]> wrote:

>On Mon, 9 Jan 2006, tarquinlinbin wrote:
>
>> Thanks all,ive used this method but just recored a short blank space
>> rather than a message. It does the job and most importantly,i have
>> control of it and dont have to keep bothering OCS when i want to
>> switch on/off
>
>You don't have to bother OCS ever again once they've enabled the no
>auto-divert to voicemail on your account. You simply turn diverts on
>and off from your phone in the usual way.
Hmmm, i see,I'll persue this then



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On Mon, 9 Jan 2006 17:45:03 +0000, Chris Lawrence
<[email protected]> wrote:

>On Mon, 9 Jan 2006, tarquinlinbin wrote:
>
>> Thanks all,ive used this method but just recored a short blank space
>> rather than a message. It does the job and most importantly,i have
>> control of it and dont have to keep bothering OCS when i want to
>> switch on/off
>
>You don't have to bother OCS ever again once they've enabled the no
>auto-divert to voicemail on your account. You simply turn diverts on
>and off from your phone in the usual way.
Hmmm, i see,I'll persue this then



Remove antispam and add 670 after bra to email

http://www.no2id.org/