[whats-his-name]

Hello All,

I'm an owner of the Sonim XP3 Quest - the one with GPS and internet access (alledgedly) and I have a problem with it.

Despite inputting the apparently correct data into the GPRS profile (APN details, password and log-in as supplied by Sonim [I use Orange]) and setting up the internet browser, the phone will not link up to the internet. Apparently I need to do this to get the GPS working which is one of the main reasons I bought the phone (I work alone in the field and GPS would be useful to pinpoint my location to the emergency services if I came to mischieve).

I have an Orange Pay-as-you-go SIM (although this shouldn't make any difference) and am based in the UK.

I have been in touch with Sonim tech' support but I've been shifted onto the 2nd level technical support (how many levels of Hell were there?) and so far they've not replied back yet.

I haven't provided full details of the inputted information on the phone as I'll leave that until someone who's been through the same process replies.

Any advice would be greatly appreciated.

Many thanks,
Whats-his-name.

[pedronz]

Originally Posted by whats-his-name

Hello All,

I'm an owner of the Sonim XP3 Quest - the one with GPS and internet access (alledgedly) and I have a problem with it.

Despite inputting the apparently correct data into the GPRS profile (APN details, password and log-in as supplied by Sonim [I use Orange]) and setting up the internet browser, the phone will not link up to the internet. Apparently I need to do this to get the GPS working which is one of the main reasons I bought the phone (I work alone in the field and GPS would be useful to pinpoint my location to the emergency services if I came to mischieve).

I have an Orange Pay-as-you-go SIM (although this shouldn't make any difference) and am based in the UK.

I have been in touch with Sonim tech' support but I've been shifted onto the 2nd level technical support (how many levels of Hell were there?) and so far they've not replied back yet.

I haven't provided full details of the inputted information on the phone as I'll leave that until someone who's been through the same process replies.

Any advice would be greatly appreciated.

Many thanks,
Whats-his-name.

hi

i had drama getting mine to work, use the java help, you need to configure the internet profile on profile five, it will should then connect takes about 1015 minsto download all the various bits to get it operating, having had a play with it it is not the quickest gps unit around, but has pretty cool maps and turn by turn navigation, although my garmin is better

pedronz

[whats-his-name]

Originally Posted by pedronz

hi

i had drama getting mine to work, use the java help, you need to configure the internet profile on profile five, it will should then connect takes about 1015 minsto download all the various bits to get it operating, having had a play with it it is not the quickest gps unit around, but has pretty cool maps and turn by turn navigation, although my garmin is better

pedronz

Thanks Pedronz,

I have given it a try but despite the right details inputted the phone doesn't want to hitch up to the internet. This indicates that it may be a problem with my phone provider Orange. They have an abyssmal public service and would rather tell you to shove off than deal with and fix the problem. I will be switching over to a new provider so will see if I get the same problem.

I'll report back to say if it made a difference.

Cheers.