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Giant List Of Cellphone Company Departments' Direct Numbers - Consumerist
AT&T (FORMERLY, CINGULAR) PHONE NUMBERS
Customer Care:
* 1-866-246-4852 Main Customer Care Number
* 1-800-331-0500 Main Customer Care Number
* 1-866-801-3600 After-Hours Tech Support (open 24/7 for orange customers)
* 1-800-888-7600 Blue TDMA
* 1-866-293-4634 Blue
GSM
* 1-800-826-7356 Relocations
* 1-800-450-2005 Cingular migrations
* 1-866-490-2666 Data support
* 1-866-499-7888 Go Phone activations
* 1-866-852-8617 Young America rebate center
* 1-800-356-9752 Corporate liable accounts care / support
* 1-866-391-0749 Web order support
* 1-888-290-1338 Business End-user Care
* 1-877-201-9521 Business Customer Support
* 1-800-298-2158 Change of financial responsibility (blue)
* 1-800-447-1706 Transfer Of Service (Orange)
* 1-800-530-9476 Change of financial responsibility (blue)
* 1-866-228-9657 National service transfer TDMA (blue)
* 1-800-642-5383 National service transfer
GSM (blue)
* 1-866-999-1166 Market Relocation/Moving
* 1-866-871-7485 Relocación de Mercado/Mudanza (Market Relocation - Spanish)
Local Number Portability (LNP)
* 1-888-898-7685 Porting Group
* 1-888-880-6914 Porting Group
* 1-800-241-0335 Porting Administration Group (blue)
* 1-800-243-6530 Local Number Portability Center (blue)
Insurance:
* 1-888-562-8662 LockLine
* 1-877-288-4678 Lockline
Phone Repair/Warranty Exchange (XBM):
* 1-866-636-5801 Phone Repair
* 1-800-801-1101 Warranty Exchange
* 1-877-746-9244 Warranty Exchange (blue)
Fraud
* 1-877-844-5584 Subscription fraud (orange)
* 1-800-221-7377 TDMA Subscription Fraud (blue)
* 1-866-228-9657
GSM Subscription Fraud (blue)
Prepaid Services
* 1-866-499-7888 Go Phone activations
* 1-800-361-1265 Free2go Prepaid care (blue)
* 1-800-530-9472 Pre-paid Activations (blue)
Billing/Payments
* 1-800-947-5096 Accounts receivable / payments (orange)
* 1-800-544-3859 Accounts receivable TDMA (blue)
* 1-866-626-9606 Accounts receivable
GSM (blue)
* 1-800-874-9579 Recurring credit card billing (blue)
International Roaming Support:
* 1-800-335-4685 International Services (from within the US)
* 1-916-843-4685 International Services (from overseas)
Puerto Rico:
* 1-800-331-0500 Customer Service
* 1-787-397-5990 Prepaid Customer Service
* 1-787-399-2677 Corporate Customer Care
* 1-800-845-6059 Sales
* 1-787-398-2111 Corporate Sales
Virgin Islands:
* 1-340-690-5000 Corporate Customer Service
* 1-340-777-7777 St. Thomas Customer Service
* 1-340-690-1000 St. Croix Customer Service
Cingular Employees (internal - not for customers)
1-800-450-2005 Cingular's IT Support (CARE/Telegence/OPUS/Siebel)
Business:
* 1-888-444-4410 National Business Ordering (NBO)
* 1-800-999-5445 National Business Services (Telco Managers and Key Contacts Only)
* 1-888-290-1338 Business End-user Care
* 1-877-201-9521 Business Customer Support
* 1-866-429-7222 Business Sales
* 1-888-565-7329 Business Sales
* 1-800-304-3044 Cingular interactive (BB and MyBiz paging)
* 1-866-355-8923 Corporate Discount (FAN) Attachment
Corporate:
* 1-866-246-4827 Cingular HQ (Atlanta, GA)
* 1-800-356-9752 Corporate liable accounts care / support
Sales:
* 1-888-333-6651 Consumer Sales
* 1-888-447-7474 Accessory sales
* 1-866-429-7222 Business Sales
* 1-888-565-7329 Business Sales
* 1-888-290-4613 Cingular.com Sales
* 1-866-391-0749 Web Order Support
* 1-888-867-4384 Telesales Support
SPRINT PHONE NUMBERS
* Activations 1-888-715-4588 , 1-866-516-8519
* Business Department 1-877-812-1223
* Business Tech Support (Readylink, Aircards, Blackberry, etc.) 1-877-654-9111
* Customer Service with Hold Time 1-888-211-4727 , 1-888-788-4727 (Business Customers Only) , 1-877-909-4806
* Fraud Department 1-888-788-0788
* Internal Marketing Opt-Out 1-800-865-7786
* International Roaming 1-888-226-7212 , 1-877-785-8414 - Add International Roaming to your account
* Order Status for Phones and Accessories 1-800-480-4727, wait for the Spanish prompt to finish the press option 1, 3, 2
* Porting Department 1-877-688-1969
* Rebate Status 1-800-477-4127
* Sales 1-888-253-1315 , 1-866-727-2886 (Telematics TeleSales)
* Total Equipment Protection (Asurion) Handset Replacement Insurance 1-888-584-3666 Tower Department
For corporate-controlled tower issues 1-888-859-1400
* Vision/
3G Wireless Web Support Department (Data Support) 1-866-588-9907 , 1-866-818-1944 (Tier 2)
Handset Numbers
* Customer Service - *2
* Bill Payment (Speedpay) - *3
* Airtime Usage - *4
* Sprint PreCash Payment System - #2274 (#CASH)
* Accessory Purchasing - #222
* Referral Credit System - #733 (#REF)
* American Airlines Flight Informaiton - #22 (#AA)
* Charles Schwab Direct - #724
* Western Union - #986
NEXTEL/NEXTEL PARTNERS PHONE NUMBERS
* Customer Service 1-800-639-6111
* Sales 1-800-639-8359
T-MOBILE PHONE NUMBERS
* Customer Service 1-800-937-8997
* Headquarters 1-800-318-9270 , 1-425-378-4000
* International Roaming 1-505-998-3792
* Prepaid Support 1-877-778-2106
* Sales 1-800-866-2453 , 1-888-537-4242 (Business)
VERIZON PHONE NUMBERS
* Customer Service 1-800-922-0204
*
ESN Change 1-866-
ESN-CHNG
* Insurance Claims 1-888-881-2622
* Number Porting 1-866-881-7165
* Returns 1-800-417-3849
* Sales 1-800-256-4646
* Web Orders 1-800-350-2830
* Business Support 1-866-294-1329
ALLTEL PHONE NUMBERS
* Customer Service 1-800-255-8351
* Business Support 1-888-428-2499
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