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- 03-19-2010, 09:46 PM #1
- 03-20-2010, 08:10 PM #2Super Moderator
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Re: Sprint, AT&T or Verizon?
Well, this completely depends on your personal needs and your location.
Sprint PCS
The Good:
- Better Pricing
- Reliable Voice and Data Coverage, nationwide.
The Bad
- Horrible customer service (which is improving)
- The monthly bill can sometimes "spontaneously rise" each month
- The coverage isn't as large as the other two providers. Where coverage is available, they have superior coverage, however.
Overall, I wouldn't go to Sprint PCS. They cover major areas and roads more than rural areas. They always change price plans and most people are not happy with their customer service.
AT&T
The Good:
- Rollover minutes
- National Coverage
- Some pretty cool devices
The Bad:
- They advertise a better 3G experience, but they have one of the smallest 3G networks.
- Pricing is high
- Dropped calls are higher than most other carriers.
- General call quality also suffers
- Customer Service varies and some days may seem excellent and others are horrible.
AT&T suffers but has drastically improved since they held the Cingular name. Their pricing is high, the same as Verizon, except they include rollover. Their customer service could definitely be improved; however, they are taking steps to improve it (like optional surveys). Their 3G network is hardly able to be called "national". They are expanding this quickly, however.
Verizon Wireless
The Good:
- Large coverage area (3G and voice is nationwide)
- Cool devices (like the Moto DROID)
- Great customer service (with almost every call)
- Excellent retail stores experience
- Options for everyone (a variety of prepaid and contract plans that allows you to be in control)
The Bad:
- Expensive (and no rollover)
- They are slower to release new things (because of extensive testing).
Verizon Wireless is the carrier I use and always will. I travel many miles per year across the U.S. and have not found one carrier that covers me completely the entire way, the entire time. I have been pleased by their customer service and their plan offerings. I feel like I need to take out a loan to pay them, sometimes, though.
I have used all three carriers above and still test devices on all three carriers above.
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