comment | ask a new question |
Results 1 to 1 of 1
-
WARNING! If you factory reset your phone, all data stored on the devices internal memory will be lost, including ringtones, apps, contacts, downloads images and so on. Furthermore, all settings will be restored to default values.
NOTE: Before master resetting your phone, you can visit this thread for instructions on backing up data, and this thread for a guide on restoring data.
Master Reset via Settings:
- Tap Apps on the home screen
- Open Settings
- Scroll to Personal and tap Backup & reset
- Enable or disable Backup my data and Automatic restore
- Tap Reset phone
- In case your phone is lock screen-protected, enter the necessary security credentials to proceed
- Optionally enable Erase SD Card to format the external storage too
- Tap OK
- At the Warning pop-up, tap OK
- Tap OK one more time to confirm and reset the device
Factory Reset via Recovery (Hardware Keys):
NOTE: If you are unable to reset the phone via Settings as described above, you can try factory resetting it via Recovery, by performing a combination of button presses. To do so:
- Turn off the phone
- Press and hold Volume Down
- Press and hold Power until the phone vibrates, then release the button
- Once the phone boots in hTC download mode, release Volume Down too
- Press Volume Down repeatedly to navigate the menu and highlight reboot to bootloader
- Press Power to select the highlighted option
- From the next menu, press Volume down to highlight Boot to recovery mode
- Press Power
- When the phone shows a black screen with a red exclamation mark, hold Power and press & release Volume Up
- Release the Power key in the Android system recovery menu
- From here, press Volume down repeatedly to highlight wipe data / factory reset
- Press Power to select the option
- Highlight Yes delete all user data and press Power
- One the phone is reset, you will be prompted to reboot system now. Press Power to reboot the device
Check for Software Updates:
NOTE: After a factory reset you should verify if a new firmware update is available for download. To do this:
- Open the apps drawer
- Launch Settings
- Scroll to Phone and tap About
- Tap Software information
- Assuming that an update is available, follow the on-screen steps to apply it
› See More: HTC One M9+ Supreme Camera: Factory Reset and Check for Firmware Updates
Phones Discussed Above
More ZTE Supreme topics | Other Phone Reviews Forum | Reviews | ||
More HTC One topics | HTC Forum | Reviews |
Similar Threads
- LG
- LG
- HTC
- LG
- HTC
How can I decode the VIN of my Volvo?
in Chit Chat