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Back Up App Data:
- Open the apps drawer
- Go to “Settings”
- Scroll to “Personal” and tap “Backup and reset”
- If needed, tap “Backup account” > “Google account” > “Add account” to sign in with your Google account
- Turn on “Back up my data” and “Backup account”
Back Up Contacts to an HTC or Google Account:
- Make sure your phone is connected to the Internet
- Open the apps drawer
- Go to “Settings” and swipe to “Personal”
- Tap “Backup and Reset” > “Backup account”
- Select “HTC Account” or “Google account”
- Turn on “Automatic backup” to allow daily automatic backups over Wi-Fi
- To back up contacts manually, tap “Back up now”
Back Up Media Files on a Windows Computer:
- Connect the HTC One A9s to your computer via USB
- Enable “Media device (MTP)” / “File Transfer (MTP)” at the prompt or from the “Notification” area
- Launch the File Explorer on the computer
- Use the Explorer to navigate to and locate the media files on your phone
- Copy the files and transfer them in the desired backup location on the phone storage
- After the transfer is done, eject the phone storage via system tray and safely disconnect the device from the USB cord
Back Up Media Files on a Mac Computer:
- Connect the HTC device to your Mac via USB
- Enable “Media device (MTP)” / “File Transfer (MTP)” when prompted or from “Notifications”
- On the Mac, open the File Finder
- Locate the media files on your phone storage
- Copy the files and transfer them in the desired backup location on the Mac
- After the transfer is done, drag the phone’s virtual drive from the desktop and drop it in to the “Trash can” to eject the storage
- You can now safely disconnect the phone from the USB cord
› See More: HTC One A9s: Back Up App Data, Contacts, and Media Files
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